Telephonist

Required experience in the UK based cab call centers If you have good British accent and listening skills then apply for this job Job responsibilities include:

Experienced Inbound Customer Care Representatives.

Answering Inbound calls.

Taking the airport and local taxi bookings.

Booking over the phone, email, or online and input data accurately into the software provided by the clients.

Providing a price quotation to the customers.

Deal with queries related to the company and bookings.

Create a positive brand image in front of the customers.

Respond to client inquiries promptly and professionally.

Liaise with clients, colleagues & drivers, and always work for the best interest of the company.

Dispatch and distribute jobs in time and according to the company's procedure.

Punctual, reliable, and responsible as per shift requirements.

Organized execution of daily tasks assigned by the company.

Requirements for the job:

People with previous experience in a Taxi Cab Services will be preferred.

Excellent skills in Customer Management and Customer Care.

Decent knowledge of Icabbi Dispatching software.

Ability to multi-task and having problem-solving approach.

Flexible people who can work according to the Rota.

Note: Please bring your CV in hard-copy on the day of the interview. Experienced candidates are encouraged to apply.

Job Type: Full-time

Work Location: In person