Telesales Executive

1. Telesales & Lead Qualification

• Make outbound calls to leads generated from portals, campaigns, databases, and walk-in enquiries
• Handle inbound calls professionally and convert enquiries into qualified leads
• Understand client requirements including:
• Budget
• Preferred location
• Property type
• Purpose (investment / end-use / rental)
• Timeline for purchase or leasing
• Pitch off-plan projects by explaining:
• Developer profile
• Payment plans
• ROI and capital appreciation
• Handover timelines
• Pitch leasing properties by explaining:
• Rental price
• Unit features
• Cheque terms
• Availability status

2. Appointment & Follow-Up Management

• Schedule:
• Site visits
• Property viewings
• Developer meetings
• Coordinate with sales and leasing agents to ensure smooth handover of qualified leads
• Conduct systematic follow-ups via phone, WhatsApp, and email
• Record client feedback after site visits or viewings

3. Property Listing & Inventory Management

• Collect property details from:
• Owners
• Inventory controllers
• Sales team
• Verify and maintain accurate information including:
• Unit size
• Rent / price
• Availability
• Photos and descriptions
• Upload and update listings on:
• Property portals
• Company CRM
• Ensure:
• No duplicate listings
• Correct pricing
• Real-time availability updates
• Coordinate with internal teams to deactivate sold or rented units promptly

4. CRM & Documentation

• Maintain detailed records in CRM including:
• Call logs
• Lead status
• Follow-up schedules
• Appointment outcomes
• Prepare daily and weekly activity reports
• Ensure data accuracy for management review and decision-making

Job Types: Full-time, Permanent

Pay: From AED2,500.00 per month