Telesales Executive - female

Key Responsibilities

• Client Consultation and Advisory Services: Conduct initial assessments via phone or video to evaluate clients' eligibility for job visas, PR, citizenship, or residency; provide clear, accurate information on immigration policies, rights, and responsibilities.
• Application Assistance: Guide clients through the preparation, organization, and submission of immigration documents, including forms, evidence gathering, and required medical or background checks; ensure all paperwork meets regulatory standards.
• Remote Case Management: Monitor application progress remotely, follow up with authorities via email or online systems, and update clients on status changes or policy updates.
• Policy Expertise and Updates: Stay current with evolving immigration laws, visa regulations, and international policies; research and interpret changes to advise clients effectively.
• Advocacy and Support: Advocate on behalf of clients during appeals or complications; offer emotional support and resources for integration into the new country.
• Sales and Lead Generation (if applicable): In some roles, handle inbound inquiries, promote immigration services, and upsell related products like relocation packages.
• Documentation and Reporting: Maintain detailed, confidential records of client interactions and cases using digital tools; generate reports on caseloads and outcomes.

Job Types: Full-time, Permanent

Pay: AED2,000.00 - AED5,000.00 per month

Experience:

• tele sales: 1 year (Preferred)

Language:

• fluently in English and Hindi (Required)