Telesales Specialist

Attracting new customers and maintaining existing customers by dealing with complaints and providing solutions to the various problems facing customers.
The employee must have excellent skills in telephone communication, offering service offers in proportion to customers, gaining their trust and helping the company to grow and develop its business.
Functional tasks : Contacting potential and existing clients to inform them of the company's services
Answering customer questions about services Understand customer requirements and complete sales by asking various questions
Follow up and enter the customer information and update it periodically in the company’s excel file
Dealing with clients' requests accurately
Dealing with customer complaints and providing appropriate solutions to maintain the company's reputation
Make every effort to achieve the required sales percentage and facilitate upcoming sales
Maintain call and sales records and write notes to explain customer cases
Submitting a periodic report to the Operations Manager to indicate what has been accomplished and what has been postponed, with a statement of the reason.

Qualifications

Hiring organization

Employment Type

Full-time

Job Location

Dakahlia - Mansoura

Working Hours

9am - 6pm

Date posted

August 22, 2022

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