Telesales Specialist

We’re looking for a confident, target-driven Telesales Agent to drive customer acquisition and revenue. You will engage with potential and existing customers, understand their needs, and convert conversations into successful sales while ensuring a high-quality and compliant customer experience.

• Make outbound and inbound calls to promote products, offers, and campaigns.
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• Convert leads into customers through effective pitching and objection handling.
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• Clearly explain fintech products (wallets, deposits, withdrawals) and iGaming offerings (bonuses, gameplay, account setup).
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• Follow up on leads from marketing campaigns, referrals, and existing customer base.
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• Identify and engage high-value/VIP customers, providing personalized service and offers to drive retention and repeat activity.
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• Build and manage relationships with VIP customers, ensuring a premium and seamless experience.
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• Maintain accurate call and lead records in CRM systems.
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• Consistently meet or exceed daily, weekly, and monthly sales targets.
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• Ensure all interactions adhere to compliance and responsible usage guidelines.
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• Build strong customer relationships through clear, honest, and solution-oriented communication.
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• Stay updated on product features, promotions, and competitor offerings.

• 5 years of telesales / inside sales experience (BPO, fintech, or iGaming preferred).
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• Strong command of English and Hindi (mandatory for effective sales conversations) .
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• Proven ability to meet or exceed sales targets.
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• Strong communication, persuasion, and negotiation skills.
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• Ability to handle objections and close deals confidently.
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• Good understanding of digital products or willingness to learn quickly.
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• Basic computer skills and familiarity with CRM tools and MS Office.
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• Willingness to work in rotational shifts, including late night shifts, as per business requirements.

• Target-oriented and self-motivated individuals.
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• High energy, resilience, and a positive attitude.
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• Strong listening skills and customer focus.
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• Ability to work in a fast-paced, performance-driven environment.

• Attractive incentives and performance-based earnings.
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• Fast growth opportunities in a high-impact role.
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• Ongoing training on products, sales, and compliance.
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• Energetic and supportive team environment.