Teller

Job Description:

Your primary responsibilities as a Bank Teller will include providing exceptional customer service, executing a range of financial transactions, and supporting the branch team's sales initiatives. This will involve identifying and referring sales opportunities to the relevant departments for further action.

Essential Functions

• Provide excellent customer service and communications skills.

• Maintain customer confidence and protect bank operations by keeping information confidential.

• Actively contribute to meet the branch business goals, as well as individual sales and customer service goals.

• Provide account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits.

• Record transactions by logging cashier’s checks and other special services; preparing currency transaction reports.

• Complete special requests by closing accounts, taking orders for checks, exchanging foreign currencies, completing safe-deposit box procedures, and providing special statements, copies, and referrals.

• Process address changes and collect security box rental fees.

• Build customer relationships and participate in cross-selling and offer new products.

• Maintain a supply of cash and currency and turns in excess cash and mutilated currency to Lead Teller.

• Demonstrate good risk management decisions, including displaying solid knowledge of guidelines for fraud prevention and robbery.

• Maintain customer confidence and protect bank operations by keeping information confidential.

• Comply and stay up to date with applicable laws and regulations.

• Reconcile cash drawer by proving cash transactions, counting, and packaging currency and coins.

• Accurately close out the teller terminal and remit daily work to supervisor.

• Actively promote teamwork, leading by example and taking initiative to assist others.

Qualifications and Requirements:

• High school diploma or equivalent; bachelor's degree in business, finance, or a related field is a plus.

• Effective communication and interpersonal skills, with the ability to build and maintain relationships.

• Excellent organizational and time management skills, with the ability to prioritize and multitask effectively.

• Proficiency in using office software, such as Microsoft Office (Word, Excel).

• Attention to detail and accuracy in handling client information.

• Ability to adapt to a fast-paced and changing environment.

Working Relationships/Contacts

• Internal: Regular contact with employees at all levels regarding all banking needs and services.

• External: Regular contact with customers.

How to Apply:
Please apply directly on Indeed or send your resume to hr@statebankofdekalb.com.

Work Location: In person