Teller

Summary:

Under supervision and in accordance with established policies and procedures, provides a variety of member service functions. Is responsible for processing member teller transactions in a professional and accurate manner.

Some of the Essential Duties and Responsibilities:

· Provide routine information concerning the credit union products and services.

· Actively markets current and new products and services of the credit union and attempts to educate members on the benefits and features of new, as well as existing services.

· Accurately process members’ daily account transactions including: withdrawals, deposits, loan payments, account transfers, Travelers cheque purchases, Cashier’s check purchases, MasterCard advances, card re-pinning.

· Process mail, night drop and ATM transactions as needed.

· Maintain and balance a cash drawer and Benefits plus products daily.

· Adequately perform all operational functions (including file maintenance, filing, photocopying).

· Recognize/listen to member requests and/or concerns and identify their needs.

· Provide dual control to Branch Supervisor (assisting in accessing ATM machine).

· Assist Call Center Representatives as necessary.

· Assist Member Services Specialists as necessary.

· Complete annual required training including regulatory training such as, but not limited to, BSA and OFAC.

· Duties may vary or be reassigned from time to time by the Branch Supervisor.

Education and/or Experience:

· High School Diploma or equivalent preferred but not required

· One year teller or customer service experience

· One year cash handling experience

· Or equivalent combination of education and experience

Gain Federal Credit Union partners with TQC to support our recruiting and hiring needs. TQC is a talent acquisition firm with more than 25 years of experience helping companies and other credit unions hire exceptional staff. They act as an extension of our HR team and share the same values and commitment as Gain Federal Credit Union.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location: In person