Summary:
This position is responsible for providing excellent customer service while efficiently and accurately processing customer’s transactions.
Job Functions:
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Responsible for comprehensive, prompt and efficient processing of customer transactions
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Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsements and enters deposits into computer records.
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Balances cash drawer at the end of the shift. Reports any discrepancies to supervisor.
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Explains bank services and charges to customers
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Ensures that the teller station is properly stocked with forms, supplies, etc.
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Cashes checks from a variety of accounts upon proper verification
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Receives mortgage, consumer loan and other payments and enters into computer.
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Issues Official Checks and Gift Cards.
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Reports malfunctions of teller terminals and other equipment used at the teller station.
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Cross-sells bank products and services as appropriate.
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Performs all other duties as assigned such as counting coin and currency, general receptionist duties, filing, etc.
Qualifications
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High School Diploma or Equivalent
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1+ years customer service experience
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Banking experience preferred.
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Proficiency in Microsoft Office products
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Excellent communication skills, including verbal and phone
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Creativity and resourcefulness
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Excellent time management skills
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Ability to handle multiple priorities and ensure accurate and timely completion of all tasks
Member FDIC, Equal Housing Lender, Equal Opportunity/Affirmative Action Employer.