Teller I

Essential Job Functions:

• Greet and assist customers in a friendly and professional manner.

• Process deposits, withdrawals, transfers, loan payments, cash checks, and other transactions accurately.

• Balance cash drawer daily and maintain accurate transaction records.

• Educate clients on Bank products and services.

• Resolve customer inquiries and escalate issues when necessary.

• Maintain compliance with Bank policies, procedures, and regulatory requirements.

• Identify and report suspicious activity in accordance with BSA/AML guidelines.

• Support branch operations and contribute to team goals.

• Understands and adheres to limits as stated on the Retail Limits Matrix

Specifications:

• Exhibit and maintain a high degree of professionalism.
• Maintain a high degree of confidentiality and integrity.
• Ability to communicate effectively and professionally at all levels of the organization.
• Demonstrate good judgment and decision-making skills.
• Detail-oriented with a focus on accuracy and organization.
• Cash handling experience

Education and Experience: High school diploma or equivalent. Strong cash-handling, communication, and customer service skills are a must.