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Teller I or Teller II

Are you looking for a meaningful career where you can learn new skills and build strong relationships within your community? Do you pride yourself in delivering high-quality, personalized customer service?

If so, we invite you to join River Bank in La Crosse as a Full-Time Bank Teller! We offer comprehensive training and provide all the tools you need to start and grow your banking career. At River Bank, you’re not just a number. You’ll be a valued member of our team across 14 community banking locations.

Schedule: Monday - Friday, 8-hour shifts between 7:30am-5:30pm and rotating Saturdays 8:00am-12:00pm

Teller I Position Summary

The Teller I is responsible for providing service to bank customers by conducting appropriate transactions and meeting the needs of customers by referring them to applicable departments within the bank.

Teller I Duties and Responsibilities:

Provide accurate and timely service for customers, which includes, but is not limited to, cashing checks and savings bonds, cash advances, accepting deposits, withdrawals, transfers, loan payments, dispensing monetary instruments, wire transfers, loan and safe deposit box payments, and completing check orders, within established guidelines and procedures.
Balance cash drawer daily, including periodic batching of checks and end of day processing.
Balance and post vault transactions in accordance with all Vault Teller/Dual Control procedures during assigned rotation.
Answer basic customer inquiries in person and via phone.
Recognize and report any fraudulent or suspicious activity to your supervisor.
Light cleaning duties as needed to maintain appearance of lobby and teller line.
Assist with other duties and projects as assigned by supervisor.

Teller II Position Summary

The Teller II will be responsible for all Teller I duties and will also open and close accounts with customers. Both roles will promote bank products and services using soft sales techniques and growing deposits.

Requirements:

High School diploma or GED.
Customer Service and/or Sales experience.
Cash Handling and/or Banking Experience for Teller II role.

Desired Knowledge, Skills, and Abilities:

Basic knowledge of bank products.
Excellent customer service and mathematical skills.
Ability to work well under pressure, sometimes in a fast-paced environment.
Strong communication and organizational skills.
Ability to travel to other River Bank locations for coverage when needed.

TO APPLY: Please visit https://riverbank.biz/Employment-Opportunities to obtain our Application and submit with your Resume to the email/mailing address listed.

River Bank provides a diverse and inclusive work environment. We are an equal opportunity employer dedicated to hiring individuals with disabilities and protected veterans. EOE M/F/D/V.

Job Type: Full-time

Benefits: