Teller- New Braunfels

Branch Staff – Teller

Cost Center: New Braunfels Branch

Department: Branch Operations

Reports to: Branch Manager

Summary: Opens deposit accounts (Savings, checking, certificates of deposits, individual retirement accounts, cash flow accounts). Provide other customer services including a variety of customer savings, checking, and loan transactions, as well as customer services such as sale of money orders, cashier check, and cash advances.

Job Requirements:

• High school diploma or equivalent
• Good interpersonal, oral and written communication skills
• Organizational and computer skills

• Operate standard office equipment, e.g. calculator and printer
• Enter numerical data on forms and in computer with speed and accuracy
• Good mathematical aptitude to facilitate daily balancing
• Pleasant, caring and professional manner in dealing with customers
• Ability to work under pressure
• Successful completion of in-house training program to perform new account and deposit functions
• Required to be proficient in opening new customer accounts, all deposit transactions and achieve classification as a New Accounts Representative
• Valid Texas Drivers License and safe driving record
• When necessary due to staffing requirements, position may be requested to work at the Kyle Branch
• Regular attendance and punctuality are essential
• Exemplify TrustTexas Bank Core Values of Friendliness, Teamwork, Trustworthiness, High Quality Service and Commitment

Specific Job Functions

• Greets customers/visitors, directs to proper department/employee, Answers financial service questions or arrange appointments
• Answer telephones and handles in appropriate manner, forward calls, records messages when needed
• Assists customers with all aspects of opening and maintaining deposit accounts and provides all aspects of customer services
• Cross-markets financial institution products and services as appropriate
• Promotes and explains other financial institution services, such as overdraft protection, lines of credit, safe deposit boxes, etc.
• Promotes the financial institution’s products and services
• Handles account closings
• Prepare open/closed reports daily
• Prepares and/or reviews required documentation to open new accounts
• Renew existing accounts
• Request Proxy be executed assigning voting rights to Board of Directors
• Provides administrative assistance to the loan officer and staff
• Balances cash drawer at the end of the shift and compares totaled amounts to computer generated balance sheet; reports any discrepancies to the supervisor, as necessary
• Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances
• Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records
• Responsible for checking night depository bags/envelopes and recording proper information on the financial institution’s forms
• Responsible for posting mail deposits and mailing receipts
• Issues money orders, cashier checks, cash advances
• Maintains and controls cash, in amounts approved by management
• Places holds on accounts for uncollected funds
• Receives mortgage, consumer loan and other payments. Generates customer receipts
• Redeems U.S. Savings Bonds
• Assists other departments as needed
• Actively participates in local business and community activities
• Stays abreast of regulations and legislation, as well as other political and economic situations that may influence the lending/deposit function.
• Requires extended periods of standing and sitting
• Requires lifting up to 25 pounds, bending and stooping
• Represents the financial institution in public relations activities and community affairs
• Provides and maintains a professional, business-like atmosphere within the branch office
• Ensure reception area is neat and orderly, and that forms and display items are stocked and well maintained.
• Ensures compliance with Bank Secrecy Act, including properly recording monetary transactions, Currency Transaction Reports, etc, and provides anti-money laundering reviews
• Participates in special projects and other duties as assigned

Status:

Non-Exempt

TrustTexas Bank is accepting applications for a Teller for our New Braunfels Branch
located at 2085 Central Plaza, New Braunfels. The employee may travel between various branches to cover lunches, vacations, and sick time. The work schedule will vary between the hours of Monday-Friday 8:00 a.m. to 5:00 p.m.

The position includes teller and new account job responsibilities. Applicants must
possess a valid Texas Drivers License with safe driving record, professional customer
service skills, be proficient in operating computers, calculators, Microsoft Office
Suite, and have a high school diploma or GED. Starting pay is $16.25 per hour with a
90 day and annual pay review. Benefits include paid vacation, sick leave, personal
leave, birthday leave, holidays, and paid medical, dental, life, long-term and shortterm
disability insurance. Applicants must exemplify the core values of TrustTexas
Bank including Friendliness, Teamwork, Trustworthiness, High Quality Service and
Commitment. Prior cash handling and banking experience preferred, but not required.

Apply online by clicking on the “Career Opportunities” tab at
www.TrustTexas.Bank. Applications will be accepted until position
is filled. Credit and background check conducted prior to employment offer.
TrustTexas Bank is a Member FDIC, an Equal Housing Lender and an Equal
Opportunity Employer.