Temporary Healthcare Administrative Specialist

Classification Information

Position/Classification Title

Update

Classification Type

SHRA

Position required to work during periods of adverse weather or other emergencies:

Minimum Experience/Education

Preferred Years Experience, Skills, Training, Education

Minimum:

High school diploma or GED required. Associate degree in Healthcare Administration, Medical Office Administration, Business Administration, or a related field preferred.
Minimum of two (2) years of experience in a healthcare, medical office, or patient services environment.

Preferred:

Two (2) to three (3) years of experience in a medical office, student health center, hospital, or outpatient clinic.
Experience with electronic health records (EHR/EMR) and practice management systems (e.g., Medicat, Epic, Athenahealth, etc.).
Knowledge of medical insurance, payment posting, and medical terminology.
Experience with patient registration, appointment scheduling, and customer service.
Strong verbal and written communication skills. Excellent organizational skills with the ability to prioritize multiple tasks.
Proficiency in Microsoft Office Suite, including Outlook, Excel, and Word.
Ability to maintain confidentiality and comply with HIPAA regulations.
Certified Medical Administrative Assistant (CMAA) or Certified Healthcare Access Associate (CHAA) preferred but not required.

Required License or Certification

Position Overview

Primary Purpose of Position

The Healthcare Administrative Specialist is primarily responsible for accurately posting insurance and patient payments to student accounts, ensuring timely account reconciliation, maintaining financial records, and supporting the Student Health Center’s revenue cycle operations in accordance with university policies and procedures. As a secondary function, the position provides front desk support by assisting with patient check-in, verifying demographic and insurance information, scheduling appointments, and delivering exceptional customer service. The position maintains the confidentiality of patient information and ensures compliance with HIPAA regulations while contributing to the efficient operation of the Student Health Center.

Primary Function of Organizational Unit

The Student Health Center promotes the health, wellness, and academic success of students by providing accessible, high-quality primary healthcare, preventive services, health education, and wellness programs. The department is committed to delivering compassionate, patient-centered care while supporting the university’s mission through efficient administrative operations and excellent customer service.

Work Hours

Monday-Friday 10a-7p / Weekends Optional

Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.

Key Responsibilities and Related Competencies

Position Information

Working Title

Temporary Healthcare Administrative Specialist

Competency Level

Contributing

Position Number

Recruitment Range

$18.50 - 20.40 per hour

FLSA

Non-Exempt

Appointment Type

Temporary - Full-time

FTE

If Time Limited, Appointment Length

Organizational Division

VC for Student Affairs Office

Organizational Location

VC for Student Affairs

Organizational Unit

VC for Student Affairs Office

Posting Detail Information

Posting Number

SHRA3246

Open Date

07/28/2026

Close Date

08/18/2026

Special Instructions to Applicant

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.

Quick Link

https://jobs.ncat.edu/postings/41110

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