Purpose
The Human Resources Generalist will execute on delivering high-quality Human Resources services with a focus on consistency, compliance, and care. This role supports EFCO by executing essential HR functions including benefitsadministration, performance management, and employee development with precision and professionalism. Centered on operational excellence and a people-first mindset, the Generalist ensures that HR processes run smoothlyand that team members are supported with clarity and respect. This role delivers timely, accurate, and service-oriented support across the employee lifecycle while equipping leadership with actionable insights to make informed decisions.
EFCO Culture & Safety Statement
Act with Integrity by demonstratinghonesty, responsibility, trustworthiness, and respect in all actions. Strive for Quality through continuous improvement and data-driven decision-making. Embrace Innovation by being self-aware, collaborative, and curious. Deliver Super Service by creating value and consistently exceeding customer expectations.
At EFCO, the health and safety of our team members, visitors, and contractors is an overriding priority and EFCO is committed to promoting a safe and healthy work environment by requiring all team members to participatein environmental, safety, and health program activities. This includes always wearing required personal protective equipment; participatingin safety training; engaging in and supporting safety activities including reporting hazards, unsafe work practices & near misses, incidents involving property damage, and any / all injuries – no matter how minor – immediatelyto their supervisor or manager.
Essential Functions
Benefits and Wellness Administration (40%): Administer employee benefits programs, including health insurance, renewal processes, retirement plans, vendor relationships, wellness programming and leaves of absence while maintaining HRIS for accuracy and compliance.
Employee Relations (20%): Address employee inquiries and concerns, mediate conflicts, and ensure a positive work environment. Support investigations into employee relations issues and document findings and recommend actions.
Training and Development (20%): Coordinate and facilitateemployee training programs to support HR operations, and professional growth and development. Supports projects and initiatives to enhance the team member experience and support leadership.
Performance Management (10%): Assist with the implementation and management of performance review processes. Provide guidance to managers on performance-related issues. Build continuous feedback loops to translate employee and manager input into measurable performance and cultureimprovements.
HR Reporting (10%): Generate and analyze HR metrics and reports to support decision-making for leadership decisions related to retention, engagement, and staffing.
Additionalduties may be assigned to meet organizational goals and priorities. Duties and responsibilities, as required by business necessity may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing to meet organizational goals and priorities
Qualifications
- Education: Bachelor’s degree in human resources, business administration, or related field required.
- Experience: Minimumof 3 years of generalistexperience in a Human Resources department required. Experience working in multi-state environments with a strong understanding of varying state employment laws and compliance requirements is preferred. Prior experience supporting or managing unionized workforces, including exposure to collective bargaining agreements and labor relations, is a plus.
- Certification(s) and License(s): SHRM-CP or PHR certification preferred
- Leadership: N/A
- Computer Skills: Proficiencyin Microsoft Office,and HRIS platforms is required.
- Other Requirements: Strongattention to detail and confidentiality is required. Must demonstrateknowledge of employment law, HR practices, and internal service excellence. Excellent communication and interpersonal skills. Ability to manage multiple tasks and priorities effectively.
Core Competencies
Responsibility: Takes ownership of actions, tasks, and outcomes; follows through on commitments.
Relationship Building: Develops and maintainsproductive, respectful relationships across teams and functions.
Communication: Communicates effectively verbally and in writing, producing clear, concise, and professional content and adapting style to audience and setting.
Professionalism: Demonstratesreliability, accountability, and a respectful approach to all work and interactions.
Organizational Awareness: Understands the company’s structure, priorities, and how decisions impactthe broader business.
EFCO is an Equal Opportunity Employer. Qualified applicants for employment will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands
Sedentary: Exerting up to 10 lbs. of force occasionally and/or a negligible amount of force frequentlyto lift, carry, push, pull, or otherwise move objects, including the human body. Involvessitting most of the time but may involve walking or standing for brief periods of time.
To ensure a safe work environment while meeting the physical demands of the job you must be able to perform the following physical and mental tasks with or with or without a reasonable accommodation:
Balancing - maintainingequilibrium when walking, climbing, crouching, etc.
Repetitive Motions - Substantial movements (motions) of the wrists, hands, and/or fingers.
Sitting/Standing – must be able to sit or stand as requiredfor extended periods of time.
Stooping – bending at the waist
Lifting motions or lifting objects up to 10 lbs. (this is an arbitrary number without an official analysis)
Walking
Climbing - ascending or descending ladders, stairs, scaffolding, ramps, poles etc.
Hearing
Talking
Capacity to think, concentrate and focus for long periodsof time
Ability to read complex documents in the English language
Capacity to reason and make sound decisions
Ability to write complex documents in the English language
Capacity to express thoughts orally
Expertisein:
Ability to regularly perform all job functions at company office or worksite
Ability to withstand environmental conditions such as extreme heat or cold, grass, wind, sand, fumes, odors, gases, noises. Etc.
The position is currently classified as on- site.
The company reserves the right to modify, update, changeand/or make corrections to this job description, at the sole discretion of senior leadership, at any time during the employee’s employment term, at the sole discretion of management.