Temporary Multimedia/Web Support Specialist

Additional Information

Available Internally & Externally 10/29/25. Monthly Salary Range for external hires not affiliated with CTA is $7,669 - $8,236.

TEMPORARY POSITION NOT TO EXCEED 12 MONTHS

Duties and Responsibilities
Incumbent may perform any combination of the tasks listed below:

Assists in development of standards-compliant websites and blogs using HTML, CSS and other appropriate applications and software.
Assists in production of email and web templates, and static and animated banners.
Performs a variety of tasks relating to front-end web and multimedia support including but not limited to Canva, Frontify, Adobe Creative Suite, converting mock-ups of websites to a working webpage with valid codes, and conducts cross-browser testing and implementation.
Uses content management systems for posting content, photos, videos and other materials to the website.
Utilizes various applications to create web and multimedia projects of a highly sophisticated nature.
Assists in the creation of interfaces, animations, graphics and videos.
Creates custom web pages and other materials using new and existing templates.
Assists with day-to-day management of CTA websites, including the posting of routine changes and updating copy and materials.
Creates, develops and produces copy materials for use on all CTA websites, CTA-supported websites and other projects.
Edits and proofreads a variety of documents, including website and video content with attention to grammar, punctuation, spelling and style.
Understands the use of website and search analytics.
Researches, suggests and helps to implement new website and social media topics to improve the user experience by keeping abreast of changes in technology.
Uses appropriate research tools and systems.
Arranges meetings and conferences, prepares materials for duplication and performs other logistical duties as assigned.
Prepares, compiles, and maintains files, reports and records as needed.
Composes and prepares correspondence for the Associate Executive Director and CRD staff.
Performs other appropriate duties as assigned.

Qualifications - Minimum Required

Bachelor's degree & 1 year relevant experience, or Associate degree & 3 years relevant experience or High School diploma/GED & 6 years relevant experience.
Experience and strong knowledge of current web technologies (HTML, CSS, JavaScript, Adobe Creative Suite, etc.) and visual development frameworks and software (WordPress, Illustrator, InDesign, etc.).
Knowledge of current and commonly used web trends, resources and multimedia concepts and practices, including Search Engine Optimization (SEO) best practices, Sitecore experience a plus.
Ability to follow instructions and pre-established guidelines to perform functions of the job.
Demonstrated ability to exercise planning, coordinating and follow through skills as applied to large complex logistical projects.
Ability to communicate effectively, both verbally and in writing.
Ability to work cooperatively with fellow employees, leadership and management in a complex interdependent organization structure.
Ability to learn and communicate CTA structure, policies, and procedures.
Computer proficiency and the ability to learn and use the Association’s software programs.
Exceptional attention to detail and consistency.
Able to work overtime as needed.
Able to travel as needed.

• This position is in a bargaining unit represented by CAS. Salaries are established by a collective bargaining agreement. Step placement is also determined by the CTA/CAS Agreement.

CTA is an equal opportunity employer committed to diversity, equity, and inclusion; we encourage applications from all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran status, or any other legally protected characteristic. CTA is also committed to providing reasonable accommodations to applicants with physical or mental disabilities in accordance with applicable laws.