Temporary YPS Summer Clerk

Classification: Clerk I

Location: Downtown Library: Young People’s Services

Job Grade 4 $16 per hour 29 hours per week

Job Category: C3 Temporary Part-time approximately 8 weeks (Expected to work May 26th through July 24th)

FLSA Status: Non-exempt

Reports to: Department Head – Young People’s Services

SUMMARY

The Young People’s Services Clerk serves children, teens, caregivers, and families by providing age-appropriate programs; assisting with collection development; staffing the children’s room service desk; and creating a helpful, welcoming environment for all library visitors.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Organization-Wide EXPECTATIONS

• Follows established Library and personnel policy, procedures and work standards.
• Attends work regularly, on time, and as scheduled.
• Exhibits welcoming, helpful, positive and friendly behavior to all patrons, staff and guests at all times in all communications formats (verbal and non-verbal).
• Maintains confidentiality of sensitive information.
• Regularly monitors Library communication venues including but not limited to employee email, staff bulletin boards and the intranet.
• Participates in meetings, conferences, continuing education, community engagement, and special projects as required by the Elkhart Public Library or as dictated by professional commitment.
• Addresses, or assists in addressing, issues and concerns related to the safety of Library staff and users as well as the security and maintenance of Library buildings and equipment.

Job-Specific ACCOUNTABILITY

• Provides customer service at the Children’s Desk and at other public desks in the library.
• Supports programs for families and young people during the Summer Reading Program.
• .
• Performs collection maintenance such as weeding and evaluating materials for repair.
• Creates displays and decorates children’s room to make it fun and welcoming.
• Supports YPS staff with department and programming needs.
• Performs designated administrative and/or clerical duties.

WORK CONDITIONS

• Part-time (including evenings and weekends)
• Frequent local travel

QUALIFICATIONS

EDUCATION and/or EXPERIENCE

• Minimum of High School Diploma or equivalent required
• Prior library experience is a plus
• Experience working with teens and/or youth is a plus
• Spanish is a plus

KNOWLEDGE, SKILLS and ABILITIES

• Ability to deal tactfully and courteously in person and on the telephone with people of all ages in a business and public service context, and with professional colleagues
• Ability and willingness to work closely with children, teens, and their caregivers
• Ability to learn and adapt
• Basic clerical, computer and mathematical skills
• A general knowledge of standard office equipment
• Ability to apply common sense understanding to follow written and verbal instructions
• Ability to work independently and as part of a team

LANGUAGE SKILLS

• Above-average written and oral language and communication skills

• Ability to read and comprehend written instructions and business correspondence
• Ability to effectively write routine reports and business correspondences
• Ability to effectively present information and respond to questions from Library personnel and the general public in one-to-one and group situations

PHYSICAL DEMANDS

• Ability to speak, hear and see
• Ability to stand for an extended length of time
• Ability to occasionally reach with hands and arms
• Ability to occasionally climb, balance, stoop, kneel, and crawl
• Ability to occasionally lift or move up to 40 pounds

SUPERVISORY RESPONSIBILITIES

None

SALARY AND BENEFITS

• See Elkhart Public Library Wage Schedule
• See Elkhart Public Library electronic Employee Handbook

This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. The above statements are not intended to be construed as an exhaustive list of duties and responsibilities that may be performed by a qualified applicant or individual with a disability. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.