Job Description
Role Purpose
Drive new vehicle sales across assigned dealerships to achieve volume, market share, and customer experience targets.
Key Responsibilities
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Plan, forecast, and achieve monthly/quarterly sales targets through dealer-wise and model-wise projections, ATL/BTL activities, and pipeline management.
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Manage dealer performance through regular reviews, issue resolution, process adherence, and effective utilization of resources (manpower, budgets, infrastructure).
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Strengthen dealer profitability, working capital management, claims settlement, and coordination with logistics and finance teams.
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Lead and develop dealer sales teams through training, performance reviews, incentive programs, and timely reporting.
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Expand and manage dealer network, support new dealers, and ensure compliance with network and DI norms.
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Ensure best-in-class customer experience by implementing SSI processes, retail excellence initiatives, and timely complaint resolution.
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Provide market and competition intelligence through customer feedback and field insights.
Stakeholder Interaction
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Internal:
RM/ZM, Finance, Logistics, Network & Retail Marketing teams
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External:
Dealers, Financiers/PSUs, ATL/BTL agencies, OEM competitors
Desired Candidate Profile
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B.E. / Postgraduate (MBA preferred)
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4–8 years of experience in sales and channel management
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Industry exposure: Automobile, Auto Ancillary, FMCG, Consumer Durables
Key Skills
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Financial & business acumen
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Communication & negotiation
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Data analysis
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Technical understanding