Theranostics & Research Coordinator

Reports To: Senior Director, Strategic Initiatives

Summary

At East River Medical Imaging, P.C., our mission is to consistently provide the highest quality and availability of diagnostic imaging and therapy with compassion and comfort for our patients. Our physicians are leaders in subspecialized radiology and are committed to advancing patient care through innovative imaging, theranostics, and clinical research.

The Theranostics & Research Coordinator plays a vital role in supporting both the growing Theranostics Program and the clinical research portfolio at East River Medical Imaging. This position is responsible for coordinating patient care, scheduling research and therapeutic procedures, supporting study start-up activities, managing clinical trial data transfers, maintaining regulatory and study documentation, and serving as a liaison between patients, research sponsors, study sites, and clinical staff.

The Coordinator serves as a primary operational contact for the Pluvicto® therapy program and assists in ensuring an exceptional patient experience throughout the treatment journey. The role also supports East River-sponsored and investigator-initiated research studies through participant coordination, documentation management, informed consent support, and adherence to Good Clinical Practice (GCP), institutional policies, and protocol requirements.

This position requires exceptional attention to detail, strong organizational and communication skills, the ability to work independently, and a passion for advancing patient care through clinical research and precision medicine.

Essential Duties & Responsibilities

Theranostics Program Coordination

• Serve as a primary coordinator for the Theranostics Program, including Pluvicto® therapy and future radiopharmaceutical therapies.
• Coordinate patient scheduling across consultations, imaging appointments, dosimetry studies, laboratory testing, treatment administration, and follow-up visits.
• Monitor patient readiness for treatment by coordinating required bloodwork, insurance approvals, and physician documentation.
• Coordinate radiopharmaceutical dose ordering and scheduling with vendors and internal clinical teams.
• Communicate appointment details, preparation instructions, and treatment expectations to patients and caregivers.
• Act as a patient advocate by addressing questions, facilitating communication, and supporting a best-in-class patient experience.
• Collaborate closely with physicians, nurses, technologists, and administrative staff to ensure efficient treatment workflows.
• Track patient milestones and ensure timely completion of protocol-required procedures and assessments.
• Escalate clinical, scheduling, or operational concerns to appropriate team members.

Clinical Research Operations

• Support study start-up activities, including feasibility assessments, site qualification activities, investigator documentation, training records, and study activation processes.
• Coordinate research imaging appointments and protocol-specific procedures.
• Maintain study calendars, visit schedules, and participant tracking logs.
• Facilitate communication with sponsors, CROs, research coordinators, and participating research sites.
• Support participant recruitment, scheduling, and retention activities.
• Assist with informed consent discussions and documentation in accordance with applicable regulations and delegated responsibilities.
• Coordinate protocol-related communications between Principal Investigators, radiologists, research staff, technologists, and nursing personnel.
• Ensure accurate and timely completion of study documentation.

Data Management & Imaging Transfers

• Perform protocol-specific image and data transfers in accordance with study requirements.
• De-identify and anonymize imaging data prior to transfer in compliance with HIPAA, sponsor requirements, and study protocols.
• Upload imaging studies and supporting documentation to sponsor portals, imaging core labs, and research databases.
• Maintain transfer logs and documentation demonstrating data integrity and regulatory compliance.
• Troubleshoot data transfer issues and coordinate resolution with sponsors, CROs, core laboratories, and internal IT resources.
• Ensure adherence to study timelines and sponsor requirements for imaging submissions.

Regulatory & Quality Support

• Support maintenance of regulatory binders, study files, delegation logs, training documentation, and essential research records.
• Assist with internal audits, sponsor monitoring visits, and regulatory inspections.
• Review study procedures, policies, and protocol amendments to support operational compliance.
• Ensure compliance with Good Clinical Practice (GCP), HIPAA, institutional policies, and applicable regulatory requirements.
• Participate in quality improvement initiatives related to research and theranostics operations.

Competencies

Attention to Detail

Demonstrates exceptional accuracy in scheduling, documentation, data management, regulatory compliance, and patient coordination activities.

Communication

Communicates effectively and professionally with patients, research sponsors, investigators, research sites, physicians, nurses, technologists, and administrative staff.

Organization & Time Management

Successfully manages multiple priorities, deadlines, protocols, and patient schedules in a fast-paced environment.

Patient-Centered Service

Demonstrates compassion, empathy, professionalism, and commitment to delivering an exceptional patient experience.

Problem Solving

Identifies issues proactively, gathers relevant information, develops solutions, and follows through to resolution.

Adaptability

Responds effectively to changing priorities, protocol amendments, evolving workflows, and new technologies.

Collaboration

Builds strong working relationships across multidisciplinary teams and contributes to shared organizational goals.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Education & Experience

Required

• Bachelor's degree in a health sciences, clinical research, healthcare administration, nursing, public health, or related field.
• Minimum of 5 years of healthcare experience, clinical operations experience, or healthcare administration experience.
• Experience working with patients in a clinical or healthcare setting.
• Strong understanding of medical terminology.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office applications.

Preferred

• Prior experience in radiology, clinical research, research coordination, oncology, nuclear medicine, or therapeutic services.
• Knowledge of human subjects research regulations and clinical trial operations.
• Experience supporting investigational studies, radiopharmaceuticals, or oncology patient populations.
• Experience with clinical trial management systems, research databases, imaging core laboratory submissions, or sponsor portals.
• Bilingual skills strongly preferred.
• Good Clinical Practice (GCP) training and certification.

Training Requirement

• GCP certification preferred upon hire.
• If not already certified, successful completion of Good Clinical Practice (GCP) training is required within the first three months of employment.

Skills

• Exceptional organizational and project coordination skills.
• Strong independent work ethic and ability to manage responsibilities with minimal supervision.
• Excellent attention to detail and documentation accuracy.
• Ability to communicate professionally with patients, physicians, sponsors, research sites, nurses, and technologists.
• Ability to maintain confidentiality and handle sensitive health information.
• Strong analytical, problem-solving, and critical-thinking skills.
• Ability to manage competing priorities while maintaining quality and compliance.
• Commitment to continuous learning and professional development.

Computer Skills

To perform this job successfully, an individual should have experience with:

• Microsoft Outlook, Word, Excel, and Teams
• RIS/PACS systems
• Electronic medical record systems
• Research sponsor portals and imaging transfer platforms
• Clinical trial databases and tracking tools
• Secure file transfer and data management systems

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions.

This position works primarily in a healthcare and research environment and may occasionally enter patient care and imaging areas. The employee may be exposed to moving mechanical equipment, medical devices, and controlled clinical environments. The noise level is generally moderate.

Physical Demands

While performing the duties of this position, the employee is regularly required to communicate, use a computer, walk, stand, reach, and perform administrative and coordination tasks. Occasional lifting of materials up to 25 pounds may be required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

The above description is intended to outline the general nature and level of work performed by individuals assigned to this position and is not intended to be an exhaustive list of responsibilities, duties, or qualifications. East River Medical Imaging reserves the right to modify job responsibilities and assignments as business needs evolve.