Job Overview
We are seeking a dedicated and compassionate Bilingual Care Provider to join our healthcare team. The ideal candidate will play a crucial role in coordinating remote patient care, ensuring that individuals receive the appropriate medical services and support they need. This is a customer service focused position and requires a strong understanding of patient needs, excellent communication skills, and the ability to work collaboratively with healthcare professionals to enhance patient outcomes.
Duties
- Provide customer service including scheduling of patient appointments and translating as needed.
- Monitor patient progress and adjust care plans as necessary to ensure optimal health outcomes.
- Maintain accurate medical records and documentation in compliance with HIPAA regulations.
- Coordinate with various departments to facilitate timely access to medical services, including primary care, inpatient, and critical care settings.
- Educate patients and their families about health management, treatment options, and available resources.
- Conduct regular follow-ups to ensure continuity of care and address any emerging health concerns.
- Advocate for patients’ needs within the healthcare system.
Qualifications
- Current nursing license (RN or LPN) is required; Compact license preferred, or ability to obtain.
- Fluent in both English and Spanish
- Familiarity with primary care practices and inpatient care protocols.
- Strong knowledge of HIPAA regulations to ensure patient confidentiality and data protection.
- Excellent interpersonal skills with the ability to communicate effectively with patients, families, and healthcare teams.
- Ability to work independently as well as part of a collaborative team environment.
- Previous experience in remote patient monitoring and remote chronic condition management preferred.
Join our team as a Care Manager where you can make a meaningful impact on patients' lives while advancing your career in a supportive environment.
Job Type: Full-time
Pay: $67,937.00 - $73,561.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: Remote