Title Clerk/Administrative Assistant

Job Overview
We are seeking a dynamic and detail-oriented Title Clerk/Administrative Assistant to join our team. This role is vital in managing vehicle title documentation, supporting dealership operations, and providing exceptional customer service. The ideal candidate will bring a proactive attitude, excellent organizational skills, and a passion for automotive sales and administrative excellence. You will play a key role in ensuring smooth transaction processes, maintaining accurate records, and assisting with various administrative tasks to support our sales team and dealership operations.

Duties

• Process vehicle titles, registrations, and related paperwork accurately and efficiently, ensuring compliance with state and federal regulations
• Manage the sales pipeline by tracking customer interactions, follow-ups, and sales progress using dealership management software
• Assist with inventory management, including updating vehicle records and coordinating inventory control procedures
• Provide outstanding customer service via phone, email, and in-person interactions; handle inquiries with professionalism and clarity
• Support outbound sales efforts by preparing documentation, following up with prospects, and maintaining organized records of sales activities
• Maintain dealership records meticulously, including cashiering transactions, retail math calculations, and administrative reports
• Coordinate with sales staff on high-end sales opportunities and assist in public speaking or promotional events when needed

Experience

• Previous experience in automotive repair or dealership environments is highly preferred
• Strong background in retail sales, retail math, inventory management, and inventory control
• Proven ability to manage a sales pipeline effectively and support sales management strategies
• Multilingual or bilingual skills are a plus to serve diverse customer bases
• Excellent communication skills with phone etiquette proficiency and organizational skills to handle multiple tasks efficiently
• Experience in outbound sales or public speaking enhances the ability to engage customers confidently
• Prior administrative experience is essential for managing documentation, reports, and dealership records effectively

Join us to be part of an energetic team committed to delivering exceptional service while advancing your career in automotive sales support!

Pay: $23.00 - $25.00 per hour

People with a criminal record are encouraged to apply

Work Location: In person