Tour Operator – UAE Destination (Stationed in Cairo)

About the Role

Galaxia Tours Dubai , part of Galaxia Group , is seeking an experienced and dedicated Tour Operator to join our Cairo-based team .

This position plays a vital role in managing UAE destination operations for both FITs and group programs , with a strong focus on Spanish-speaking markets , while also supporting other international markets as needed.

Based in Cairo, you’ll collaborate closely with our Dubai team to ensure smooth coordination, top-quality service delivery, and the continued growth of our UAE operations.

Key Responsibilities

• Manage UAE destination operations for FITs and groups, ensuring seamless execution and exceptional client satisfaction.
• Create and manage customized itineraries, quotations, and proposals that align with market and client needs.
• Coordinate daily operations and service execution with our Dubai-based team , maintaining efficient communication and workflow.
• Build and maintain relationships with UAE suppliers , including hotels, transport providers, and guides.
• Handle B2B communication with travel agencies and tour operators across multiple markets — especially Spain and Latin America, but also other key regions.
• Monitor service quality , resolve operational issues proactively, and uphold Galaxia’s service standards.
• Contribute to product development and market research , identifying new trends, experiences, and openings within the UAE.
• Participate in periodic destination familiarization visits (1–2 times per year) to Dubai and other Emirates to stay updated on product offerings and new developments.

Requirements

• Degree in Tourism, Hospitality, or a related field .
• Minimum 2–3 years of experience in tour operations, preferably managing UAE or Gulf destinations.
• Solid understanding of UAE destination logistics, attractions, and supplier networks .
• Fluency in English and Spanish (spoken and written); other languages are an asset.
• Excellent communication, negotiation, and coordination skills.
• Strong organizational abilities and attention to detail.
• Proficiency in MS Office and travel management systems.
• Proactive, solution-oriented, and comfortable working in cross-country teams.

Key Competencies

• Destination knowledge and operational accuracy.
• Customer service and problem-solving mindset.
• Collaborative teamwork and communication.
• Creativity and adaptability in a dynamic market.

Why Join Galaxia Tours Dubai

At Galaxia Tours Dubai , we craft exceptional travel experiences that connect people with the culture and energy of the UAE.

As part of Galaxia Group , one of the region’s leading DMCs, you’ll work within a multicultural, high-performing environment that values innovation, collaboration, and excellence.

If you’re ready to grow your career with a dynamic team bridging Cairo and Dubai , we’d love to hear from you.

👉 Apply now and help us deliver world-class UAE experiences from the heart of Cairo. or s end your CV and cover letter to jobs@galaxiagroup.com