Exudes a positive customer service focus.
Advocates building organizational culture through aligning decisions with the County's core values.
Confers with staff to explain tourist development program and individual responsibilities for functions and phases of that program.
Prepares program reports for higher level supervisors.
Reviews reports and records of program activity to ensure progress is being accomplished toward specified program objective.
Develops policies and procedures for the program's operation in conjunction with tourist development director.
Coordinates all activities dealing with federal, state and local agencies.
Ensures efficient and effective daily operations of the program.
Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency.
CONTENT MARKETING (Includes General Essential Job Functions listed above)
Develops and/or assists in the development, implementation and maintenance of related computer programs.
Develops, manages, and maintains current information for the tourist development program local web page site known as
Visitgainesville.com and social media channels.
Maintains local digital photo library for use in advertising and press opportunities.
Works with TV and motion picture site scouts utilizing an inventory of a vast variety of area sites.
Assists in developing and updating social media strategy.
Generates reports specifically from website analytics to determine success of advertising efforts.
Leverages social media to extend and support marketing and communication initiatives.
SALES (Includes General Essential Job Functions listed above)
Implements direct mail and telemarketing to tour operators, travel writers, travel agents and other sellers / promoters of travel.
Conducts sales blitzes with sales and marketing people from area hotel / attractions for travel agents and other sellers of travel in potential feeder cities.
Participates in travel / trade shows meeting with travel packagers.
Drives a County and/or personal vehicle to perform required duties.
NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
KNOWLEDGE, SKILLS AND ABILITIES
Thorough knowledge of current practices and principles of the tourist development program.
Knowledge of federal, state and local regulations related to the program.
Considerable knowledge of marketing, advertising and communication techniques and methods.
Ability to develop and implement operating policies and procedures.
Ability to establish and maintain a good working relationship with the public, contractors local business owners and Constitutional Officers.
Ability to attain proficiency in the operation of computer hardware, software and related programs.
Ability to communicate effectively, both orally and in writing and to prepare and organize written reports.
Ability to generate necessary paperwork in accordance with state and local ordinances.
Ability to plan and organize work and manage time.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; talk, and hear. The employee is occasionally required to reach and to be mobile.
The employee may occasionally move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.