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Tours Staff
Overview
Job descriptions & requirements
Major Responsibilities
1. Client Communication & Service Delivery
- Acknowledge all client emails and provide timelines for follow-up or delivery of options.
- Provide clients with a minimum of three well-researched options for their travel inquiries.
- Ensure all quotations are accurate, detailed, and submitted in a timely manner.
- Deliver the highest level of service to clients and stakeholders, resolving all complaints within 24 hours.
2. Booking & Coordination
- Ensure timely booking and confirmation of all services for accepted proposals.
- Coordinate the tour booking process with relevant departments, including transport, accounts, and travel.
3. Product Development
- Develops compelling domestic and international travel packages with consultancy support
- Suggest new travel routes and destinations of interest based on client preferences and market trends.
4. Business Growth & Marketing
- Identify and pursue new business opportunities, including new markets, packages, and destinations.
- Support marketing efforts by leveraging new and existing channels (e.g., website, social media).
Education, Knowledge & Skills
- Bachelor’s degree in hospitality, Travel and Tourism, or related field
- 13 years relevant experience
- Great sales and marketing ability
- Superior knowledge of tourism-industry trends
- Strong customer service and communication skills.
- Attention to detail and accuracy in handling travel documentation.
Job Nature
Full Time
Job Location
Doha
Job Level
Sr. Position
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