
Requirements
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Proactive and experienced BPO Trainer with 2+ years of training experience in leading US voice campaigns within Rawalpindi/Islamabad call centers
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Proven track record of improving agent performance, CSAT scores, and onboarding efficiency through effective training modules
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Expertise in Sales, Medicare, ACA, Final Expense, DME, and QA training
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Passion for developing raw talent into top-performing agents
Qualifications
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Minimum 2 years experience as a Trainer OR 3+ years as a top-performing agent looking to transition into a training role
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Strong knowledge of:
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Medicare
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Final Expense
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ACA
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DME
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Other US-based voice campaigns
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Excellent English communication, presentation, and interpersonal skills
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Strong leadership and motivational abilities
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Ability to conduct:
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Product training
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Sales training
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Compliance sessions
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Mock calls & performance coaching
Shift Timing
Night Shift
06:00 PM PST – 03:00 AM PST
What We Offer
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Attractive Salary Package
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Quarterly Performance Bonuses
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In-house Meals
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Health Insurance (Self & Spouse)
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Professional Growth Opportunities
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Dynamic & Growth-Focused Environment
Apply Now
Email:
hrm@amigosbpo.com
WhatsApp:
0316-0501261
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