Training Coordinator

Full-Time | Onsite | Pathways to Life, Inc.

Pathways to Life, Inc. is seeking a detail-oriented, people-focused Training Coordinator to support our growing organization. This role plays a key part in ensuring our employees are fully prepared, equipped, and compliant through effective onboarding, Google Classroom management, and ongoing staff training.

If you enjoy helping others learn, building structured processes, and supporting a mission-driven team, this position may be a great fit for you.

About Pathways to Life

Pathways to Life is a behavioral health organization committed to providing high-quality, person-centered services across North Carolina. We believe in supporting our employees with compassion, structure, teamwork, and professional growth. Our culture encourages accountability, respect, collaboration, and excellence.

Position Summary

The Training Coordinator is responsible for coordinating and managing all new-hire and ongoing training activities within the organization. This includes overseeing Google Classroom participation, tracking compliance, collaborating with Program Directors and Supervisors, and ensuring all employees complete mandatory training in alignment with state service definitions and company policies. The Training Specialist helps ensure that our workforce is trained, supported, and set up for success.

Key Responsibilities

New Hire Orientation & Training

• Manage, prepare, and facilitate new hire orientation processes.

• Enroll new hires into Google Classroom and monitor daily progress.

• Ensure all required training modules are assigned and completed on schedule.

• Provide support to new staff during Days 1–5 of orientation.

Google Classroom & Compliance Management

• Oversee organization-wide use of Google Classroom.

• Maintain accurate training rosters and completion records.

• Follow up with staff and supervisors to ensure timely completion of required modules.

• Troubleshoot access issues and provide technical support as needed.

Ongoing Staff Training

• Track and manage annual and role-specific training requirements.

• Notify staff and supervisors of upcoming renewal deadlines.

• Assist in scheduling agency-wide trainings and coordinating guest trainers or external modules.

Collaboration & Communication

• Work closely with the HR Director, Program Directors, and Supervisors to ensure training needs are met.

• Communicate progress, completion, and training gaps.

• Support the development and improvement of training materials, processes, and systems.

Administrative Duties

• Maintain accurate training documentation in EHR and personnel files.

• Assist with audits requiring training records (state, MCO, CARF, etc.).

• Provide monthly training reports to leadership.

Qualifications

• High school diploma required; associate or bachelor’s degree preferred.

• Experience in training, onboarding, HR support, or administrative coordination preferred.

• Strong communication and organizational skills.

• Ability to monitor, manage, and track multiple deadlines.

• Comfortable with technology, especially Google Workspace.

• Professional, dependable, detail-oriented, and team-focused.

Schedule & Compensation

• Full-time, Monday–Friday

• Hourly Position

  
  What We Offer

• Supportive, mission-driven work environment

• Opportunities for professional growth

• Health, dental, and vision benefits

• PTO and paid holidays

• Employee support and development culture