Training Coordinator - EKH

Job Purpose

Emirates, a global aviation leader based in Dubai, strives to connect the world with exceptional service and innovative technology. As part of the Emirates Group, your role as Training Coordinator will support measurement and delivery of training programmes that align with company policies and procedures to meet internal standards.

In This Role, You Will

• Support delivery of training programmes-knowledge based, practical, or work skill instruction-to meet departmental requirements across line departments.
• Assist in planning the quarterly training calendar, review nominations, and provide scheduling and prerequisite information.
• Evaluate training effectiveness using recognised evaluation models, gather learner feedback, and report on course strengths, weaknesses, and barriers to transfer of learning.
• Design, develop, and compile customised reports on training programmes, monitor learner progress, and audit the training database for accuracy.
• Coordinate and administer third party programmes, including in house examinations and external accreditation organisations, as the central point of contact.
• Stay current on training and development best practices, and disseminate knowledge to training colleagues, trainees and line managers.
• Communicate accurately with external customers and vendors; coordinate training support functions such as materials, venue bookings, equipment, transport, and inventory management.
• Facilitate staff and equipment administration processes in a timely manner, keeping systems such as TER, Ethos and Altars updated.
• Track and monitor training expenditure and income, reconcile charges, and process back charges to customer departments as appropriate.
• Audit the supply of training materials and stationery, liaising with suppliers for restock or reprinting as required.

Qualifications

• 4+ years' experience in training or administrative roles.
• Experience in a large, multi cultural organisation managing coordination and reporting.
• High standard of English, written and spoken.
• Strong knowledge of training and development areas, including budget management.
• In depth knowledge of relevant products/services and supervisory skills.
• Fluency in PC based applications such as MS Word, MS Excel, MS Access and MS PowerPoint.
• High level of interpersonal skills.