Training & Development Manager

Description:

WHO WE ARE

Since 1993, The Pathfinder Network (TPN) has been providing justice-system impacted individuals and their families the tools and support they need to be safe and thrive in our communities. We serve individuals experiencing incarceration, those reentering the community, those on forms of community supervision, their families, and their children, within 9 of Oregon’s 11 corrections facilities and in the community in Multnomah, Jackson, Marion, and Clackamas Counties. We develop and deliver a comprehensive scope of evidence-based, trauma-, gender- and culturally-responsive cognitive behavioral-based programs, including our proprietary, evidence-based curriculum Parenting Inside Out, which is the highest-rated parenting skills curriculum for parents involved with the criminal justice system. Our community programs feature holistic wraparound individual and group support and services. We serve an average of 3,000 people a year agency-wide.

We show up for our employees by providing support and resources in six key areas that make up our total package, and we always strive to expand on what we offer: compensation, development, wellness, benefits, recognition and service. This includes:

• Generous paid time off (12 accrued vacation days + 12 accrued sick days during your first year of employment, mental wellness hours)
• 17 paid days of significance each year
• Extended holiday days of significance with a week off at the end of the year and 3 4-day weekends
• Paid 30-minute lunch breaks
• Employer-paid employee-only medical, vision and dental coverage starting first day of employment
• Flexible Spending Account, Dependent Care Assistance Program, and employer-funded Lifestyle Spending Account
• 401k retirement plan with 3% employer match, fully vested immediately
• Employer-paid short-term disability and accidental death and dismemberment
• Supplemental virtual healthcare for employees and dependents
• Employment with TPN may mean you are eligible for Public Service Student Loan forgiveness
• Employee recognition program, staff appreciation awards and swag store
• Bilingual pay differential for eligible positions
• Shared Leadership model and opportunities to contribute to agency success and growth
• Development opportunities and trainings

We are intentional about building a healthy and thriving organizational culture and envision a community of staff, partners, volunteers, and donors who are deeply committed to equitable, just and anti-racist practices in every facet of our organization. We engage in continual learning and seek ways to operationalize equitable and inclusive practices. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.

At TPN, we envision communities that welcome all people, provide second chances, and create pathways to change. We believe all people have the capacity to change. We honor the dignity and worth of every individual, engage our clients and employees with compassion, and bring excellence to all we do. To learn more, go to https://www.thepathfindernetwork.org/about/.

HIRING PRACTICES

We admit that there is no such thing as the perfect candidate. Don’t be discouraged if you don’t meet each and every position requirement – instead, use your application to let us know what excites you about the role and what transferable skills or other qualities you would like to bring to TPN!

If reasonable accommodation or an alternative form of this application are needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Director of People & Culture at ewatson@thepathfindernetwork.org or 503.892.5396.

TPN hires a workforce representative of the communities we serve, understanding that a diverse workforce strengthens our organization. We value diversity and support a positive and welcoming environment where all employees can thrive.

In practice, this means we do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, status as a parent, marital status or political affiliation. We also take seriously the idea that our work benefits from a genuine commitment to diversity, by considering applications from individuals representing all kinds of backgrounds.

WHAT YOU WILL BE COUNTED ON TO DO

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background.

The Training and Development Manager plays an integral role in the learning and professional development of the organization and staff. You are responsible for helping ensure The Pathfinder Network programs are fully supported to consistently deliver high quality prevention and intervention services across community and corrections settings. You will assist in training, continuous quality improvement practices and implementation of best practices across the state in order to promote innovation, effective practice and fidelity to agency curricula and programming. You will be empowered to develop, implement, oversee, coach, and assess outcomes. You will provide support in various forms to agency staff and are responsible for developing learning opportunities to enhance existing skills and provide ongoing development. You will provide professional and other needed support to the Program Support Team.

Responsibilities

Training Management and Delivery

• Design, deliver and support organizational and external training.
• Lead and coordinate training and onboarding of new staff.
• Facilitate agency curricula and programming when needed.
• Conduct site visits to support staff in corrections and community programs.
• Provide support to all agency programs and assist in the development, implementation, sustainability and redesign of programs.
• Oversee and conduct observations, written feedback and coaching of staff and Training and Development Specialists.
• Lead and oversee efforts to provide holistic support to staff, as well as staff support calls and regular on-site support.
• Assist with the implementation of agency training map serving all levels of the organization.
• Map, design and implement training goals and objectives agency wide.
• Develop curriculum, supportive content and materials.
• Oversee and ensure fidelity of all curricula and programming and maintain all training and development related documents and databases.
• Collect and maintain fidelity, feedback and coaching data.
• Analyze, summarize and visualize fidelity, feedback and coaching data.
• Assist with grant and contracts proposals.
• Assist with agency reporting and program evaluations.
• Partner in the assessment, revision and development of organizational policy and procedure.
• Assist with the development and be a leader in the agency trauma-informed care and diversity, equity, inclusion and justice initiatives and implementation processes.
• Stay current on policy, research and best practices, including reading journals and published research and articles.
• Other duties as assigned.

Staff Support and Supervision

• Manage and motivate Training and Development Specialists and collaborate to develop performance goals with action steps to support their success and growth.
• Ensure staff and teams are resourced and supported to remove barriers and problem-solve.
• Support internal collaboration among departments.
• Assist with individual observations of staff, provide feedback, training and coaching.
• Facilitate regular team meetings while fostering a team environment and support staff’s professional development.
• Manage the coordination, planning, and completion of all department goals and KPIs.

Participation in Shared Leadership (=5% of your time)

• Be a champion in the shaping and sustaining of a diverse, equitable, inclusive and just workplace, with a focus towards creating racial equity.
• Participate on cross-departmental teams or committees regarding organizational policies, processes and work environment.
• Participate in Temporary Teams, Equity Team, Employee Resource Groups, and other teams.
• Contribute individualized skills, knowledge, experience and expertise to help the agency reach its mission.

WHO YOU WILL BE COUNTED ON TO BE

Required Cultural Values: Staff are expected to embody certain cultural values to support TPN’s mission: communicate effectively, value one another, show respect, demonstrate accountability, display a high level of self-awareness, participate in shared leadership and continuous growth and learning, live values of diversity, equity, inclusion, justice, and belonging and engage in personal work to further DEIJB values and impact.

Commitment to Racial Justice. Staff are expected to interact effectively across racially diverse teams, partners, and experiences, apply a racial equity lens in their work and commit to the ongoing work required to move TPN toward a more diverse, equitable, and inclusive and just organization.

Requirements:

Experience and skills we are interested in:

• Bachelor’s Degree; preferably in Criminal Justice, Psychology, Social Work, Human Resources (Training) or other related field
• 3-5 years social work, program management and service delivery experience - preferably in a corrections or nonprofit setting
• 3-5 years of training experience developing and delivering training
• 3-5 years facilitating cognitive behavioral groups
• Experience with evidence-based programs and program fidelity tools preferred
• Excellent oral and written communication skills
• Experience in making presentations to internal and external audiences
• Excellence in developing and maintaining internal and external partnerships
• Ability to provide coaching and written feedback to staff
• Ability to work independently with limited supervision
• Ability to enter and maintain program data
• Must be at least 21 years of age to gain access to Correctional Facilities. As a requirement of TPN's contract with the Oregon Department of Corrections, all TPN employees who work inside DOC are required to meet DOC criteria for institution access. The following charges disqualify individuals from institution access: Misdemeanor conviction within the past 3 years or any felony conviction
• Must pass a criminal history background check (a criminal record is not automatically disqualifying), employment verification, and drug screen (which does not include testing for marijuana)
• Must possess a valid driver’s license and have access to a motor vehicle during work hours that is covered by adequate car insurance
• Must pass a Motor Vehicle Report (MVR) check that meets the organization’s underwriting criteria
• Intermediate level computer capabilities in use of databases, web-based environments, word processing, email, and spreadsheets

OTHER INFORMATION

Working Conditions/Travel Requirements

The Pathfinder Network follows public health guidance for any public health emergencies and will remain in compliance with any vaccination or isolation requirements from partner agencies.

This job operates in two types of work environments: within a correctional setting and a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. The noise level in the work environment is usually moderate. May be exposed to dust particles and extreme temperature changes.

This is largely a sedentary role; however, substantial walking while working at correctional institutions is possible as many correctional campuses are over 100 acres. There will also be a need to present training material in front of a group, which may be done standing or sitting. Must occasionally lift and/or move up to 20 lbs. While performing the duties of this job the employee is frequently required to stand, sit, walk, climb stairs, talk or hear, reach with hands and arms, balance and stoop, kneel or crouch.

Substantial statewide travel (50% or more) is required for trainings and/or meetings, which could take place at the Administrative Office, program sites, or inside a Correctional Facility.

This is a full-time, exempt position. Typical days of work are Monday through Friday; however, evening and weekend work is required as needed.

Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Compensation and Benefits: This is an exempt, full-time position. The hiring rate for this position is $61,124 - $62,957 per year, DOE. Salary offers are determined in conjunction with an internal pay equity assessment.