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Training Specialist

Northbrook, United States

With several Northern Cook and Lake County locations, Josselyn, a nonprofit community mental health center, has been serving people since 1951. Today, Josselyn is known for its commitment to providing not only high-quality and affordable care, but excellent care for more than 7,500 children, adolescents and adults annually. Josselyn made history and was honored in 2025 as the only nonprofit named to Crain’s Chicago Business Fast 50 list for the second consecutive year!

Job Summary

The Training Specialist is responsible for the day to day logistics of the Training program including administration of the learning management system (LMS), supporting the Director of Training in delivering internal and external training, and communicating across departments to ensure the seamless operation of our training program and timely completion of required coursework. This role involves troubleshooting user issues, updating course materials, and enrolling new users in the LMS. The Training Specialist will also manage the training calendar, administer new hire orientation schedules, track required certifications, and assist in document management and uploads to maintain accurate records within our digital learning environment. Additionally, the Training Specialist will support learning opportunities such as CEUs, EMDR training, and others by issuing certificates and helping with logistics.

Schedule and Compensation

Monday - Friday, 9 AM - 5 PM

$45,000 - $50,000 as determined by the department head and hiring manager with consideration to education and experience

Essential Responsibilities and Metrics

Maintain the Learning Management System (LMS)
- Troubleshoot LMS issues reported by users and educate new users as needed
- Create and update LMS content and course materials
- Enroll new users in the LMS
- Manage status changes to employee profiles in LMS
Track required training certifications in the LMS and outside the LMS as needed
- Assist with documentation uploads
- Produce reports to show completion rates and communicate status to supervisors and Executive Team
- Maintain accurate training records and generate reports for compliance and performance tracking

Manage the training calendar, working alongside the Training Committee to ensure accuracy
Assist the Director of Training with administrative tasks related to conducting staff training
Schedule training spaces
Communicate with participants in advance and following a training
Maintain HR Training records issued outside of the LMS
Research outside training resources as requested
Communicate with outside vendors utilized for training
Assist with evaluating training programs by collecting participant feedback and preparing reports.
Issue CEU certificates to participants and support the CEU team with logistics as requested
Other duties as assigned

Qualifications

Bachelor's degree required or equivalent work experience considered
1+ years experience with digital system management preferred
Proficiency with Microsoft O365 including Word, Outlook, Excel, PowerPoint, Teams, SharePoint, and Power Automate
Strong communication skills
Attention to detail required
Must be highly organized and able to meet deadlines while juggling multiple projects and constituents

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