Training Specialist I

Join Our Team

For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America’s Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation’s leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities.

Summary

Conducts Teachers training programs and seminars, reviews and as needed, assists in updating current training procedures, materials, forms and reference guides. Evaluates the effectiveness of training courses/seminars/materials, consults with department managers to determine their training needs and responds to employee inquiries.

Qualifications & Education

• HS Diploma required

• Two year college degree preferred

• Minimum three years Branch, Call Center, or Lending experience or other financial institution or corporate/educational training required

• Strong knowledge of Microsoft Office suite, financial banking policies, procedures and operating systems, and a familiarity with training methods/techniques required

• Strong oral/written communication, interpersonal, presentation, facilitation, organizational, motivational and multitasking skills also required

Job Duties

• Conducts job specific core training and skills-based trainings including eLearning

• Consults with department managers to determine their training needs and as appropriate, recommends new training programs to the Training Supervisors

• Recommends improvements to training programs and as directed, assists in developing and implementing them

• Responds to questions submitted by employees, conducts research and/or contacts subject matter experts to ensure responses are accurate/complete

• Utilizes a variety of training methods, techniques, equipment (e.g., GoogleMeet, Zoom, Articulate, PowerPoint, etc.)

• Provides train-the-trainer support for new HR training specialists

• Provide classroom set up and support for both in-person and virtual learning sessions

• Keeps the Training Supervisors informed of activities, conditions and issues

• Participates in special projects and performs other duties as assigned

• Local travel may be required

• Performs other duties as needed

Benefits of Joining the Teachers Team:

We provide a competitive compensation and benefits package that includes, but is not limited to:

• Paid time off for vacation, personal days, and holidays

• Fully funded pension plan

• 401(k) company contribution

• Teachers pays 100% of Dental & Vision premium

• Tuition reimbursement is offered to full-time employees

• Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers

The good faith range for this position is $27.00 to $34.00/hr. This range is an estimate based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.

All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility.

To learn more about Teachers and to view a full list of our job opportunities please visit https://www.teachersfcu.org/about/careers