Transport Coordinator - Heavy Trucks

Responsibilities:

• Client Acquisition and management:
• Build and maintain relationships with new and existing clients, ensuring their long-term satisfaction.
• Scheduling & Dispatching:
• Supervise scheduling to ensure all bookings are fulfilled efficiently, and clients receive timely, high-quality service.
• Manage all Driver issues to ensure that they are able to deliver the goods on time to customers.
• Customer Experience
• Manage customer service operations to ensure any complaints or feedback are addressed promptly and effectively.
• Operational Efficiency
• Optimize operational processes to reduce costs, improve efficiency, and increase profitability.
• Monitor fleet performance, fuel consumption, and maintenance costs to identify areas of improvement.

Qualifications:

• Experience:
• 1-3 years of experience in sales and operations within the transportation or related industry.
• Proven ability to manage a fleet of vehicles.
• Skills:
• Sales and negotiation skills and able to build lasting client relationships.
• Excellent communication and interpersonal skills to interact with high-level clients and manage a team.
• Knowledge of fleet management, logistics, and scheduling systems.
• Education:
• Diploma or bachelor’s degree in a related field is preferred but not required

Additional Requirements:

• Strong leadership abilities and team management skills.
• Ability to work in a 24X7 dynamic environment while maintaining high service standards.
• UAE DRIVING LICENSE MANDATORY

Additional Benefits:

• Performance-based bonus

Job Types: Full-time, Permanent

Pay: AED2,500.00 - AED4,000.00 per month

Experience:

• Heavy trucks : 1 year (Required)

License/Certification:

• UAE light vehicle license (Required)