Transportation Broker Agent

JOB DESCRIPTION

Job Title: Transportation Broker Agent Location: Corporate/Hybrid

Reports To: Director of Transportation Classification: Exempt/Full-time

Direct Reports: Transportation Sales Representative Compensation: Base salary + 3% of gross revenue commission

Schedule: 8:00 AM – 4:30 PM (subject to change based on business needs)

POSITION SUMMARY

This position is responsible for driving new revenue growth and expanding DIR Transportation’s customer base through direct prospecting, client meetings, and contract negotiation. The Transportation Broker Agent, Outside Sales, proactively seeks, secures, and manages new customer relationships and shipping lanes to generate consistent revenue. The goal is to expand DIR’s transportation footprint, open new markets, and deliver measurable business growth.

ESSENTIAL JOB FUNCTIONS

• Span of Control: Independent contributor reporting to the Director of Transportation.
• Lead Generation: Research, identify, and target prospective shipping customers through outbound calls, on-site visits, and networking. Maintain a strong sales pipeline and meet outreach goals.
• Consultative Selling: Develop tailored transportation solutions for customers, balancing service excellence and profitability. Prepare and present formal sales proposals.
• Closing Business: Negotiate rates and secure new freight contracts that align with DIR’s revenue and operational targets.
• Customer Relationship Management: Build and maintain client partnerships to drive retention and continuous growth.
• Pipeline Management: Maintain CRM records, forecasts, and weekly activity reports for management review.
• Collaboration: Partner with transportation coordinators, operations, and warehouse leaders to ensure successful onboarding and load execution for new customers.
• Market Knowledge: Stay informed about freight rates, competition, and industry trends.
• Performance Expectations: Meet mutually agreed upon annual revenue and margin goals established with the Director of Transportation. Maintain a consistent pipeline of qualified opportunities sufficient to achieve assigned sales targets.
• Travel Requirement: Must be willing and able to travel regionally (approximately 50 - 60 % of work time) for client visits, trade events, and prospecting activities.
• Compliance & Ethics: Maintain professional integrity and adhere to DIR policies, ethical sales standards, and applicable laws.

OTHER DUTIES AND RESPONSIBILITIES

• Represent DIR at trade shows, customer meetings, and transportation events.
• Participate in strategic pricing discussions and planning sessions.
• Support promotional initiatives and marketing efforts.
• Assist with customer implementation and handoff to operations.
• Maintain confidentiality of DIR pricing, customer data, and strategic information, and refrain from unauthorized solicitation of DIR customers or carriers.
• Perform other duties as assigned.

COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES)

• Business Development: Skilled in prospecting, closing, and revenue generation.
• Strategic Sales: Ability to identify opportunities that align with DIR’s service model.
• Communication: Exceptional presentation and negotiation abilities.
• Financial Insight: Understands margin, lane profitability, and cost structure.
• Customer Relationship Building: Establishes long-term client partnerships.
• Independence: Self-directed with strong organizational discipline.
• Technical Skills: Proficient in CRM, Microsoft Office, and transportation systems.
• Professionalism: Demonstrates integrity, accountability, and ethical conduct.

QUALIFICATIONS, SKILLS & ABILITIES

• Bachelor’s degree preferred (Business, Marketing, Logistics, or related field).
• Minimum five (5) years of successful transportation or logistics sales experience.
• Established book of shipper contacts highly preferred.
• Ability to travel regionally (50 % of time).
• Bilingual (English/Spanish) preferred.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand, walk, reach with hands and arms, and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mostly office; however, project work will be in a warehouse setting. The warehouse environment may be dusty, dirty, loud, and subject to weather variations (no A/C in summer or heater in winter).

ABOUT US

Join our DIR team and start your ownership journey!

DIR Transportation was established in 2023 as a wholly owned subsidiary of Inland Star Distribution Centers, Inc., with the goal of providing clients with comprehensive transportation services that are both timely and cost-effective.

For more than forty years, Inland Star Distribution Centers, Inc., based in Fresno, CA, has been providing quality supply chain solutions for packaged goods manufacturers. We are a third-party logistics (3PL) provider specializing in warehousing, transportation, and value-added solutions – all tailored to exceed client requirements and objectives. Inland Star designs, implements, and manages tailored solutions that shore up evolving client demands by focusing our methodologies to improve performance, reduce costs, and optimize return on capital. We deliver seamless supply chain performance for our clients by building strong partnerships, through vigilant stewardship of client interests, and by nurturing a culture of ownership within our organization.

WHY JOIN OUR TEAM?

Joining DIR isn't just about finding a job; it's about becoming part of a company that values its employees like no other. Here's why you should consider joining us:

• Employee Ownership: As an ESOP company, we believe in shared success. When you join DIR, you're not just an employee; you're an owner. Take pride in knowing that your hard work directly contributes to the company's success and your own financial future.
• Comprehensive Benefits: We offer a comprehensive benefits package that includes a 401(k) plan, Profit Sharing Plan (PSP), and Employee Stock Ownership Plan (ESOP). Additionally, we provide generous Paid Time Off (PTO) and sick leave, ensuring you have the time you need to recharge and take care of yourself and your loved ones.
• Affordable Healthcare: Your health and well-being are important to us. That's why we offer affordable, high-quality healthcare insurance starting at just $82 per month for an individual and $247 for a family. We believe everyone should have access to the healthcare they need without breaking the bank.
• Career Growth Opportunities: At DIR, we believe in recognizing and nurturing talent from within. As part of our team, you'll have access to a clear path for career advancement. We promote from within whenever possible, providing you with the opportunity to grow and take on new challenges as you excel in your role.
• Enjoyable Work Environment: We believe that work should be enjoyable. That's why we foster a positive and inclusive work environment where every employee feels valued and respected. Join a team that's passionate about what they do and dedicated to making a difference.

Join DIR and become part of a company that cares about its employees and is committed to their success. Together, we can achieve great things.

EQUAL EMPLOYMENT OPPORTUNITY

As DIR continues to expand, it is important to our company's strategy and overall performance that we maintain a diverse workforce. This diversity stems from the many different viewpoints and wide skill sets held by our employees. We are committed to continuing to build and celebrate an inclusive environment in which all employees are appreciated and respected, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.