Transportation Coordinator (FT)

This position is responsible for offering support and coordinating duties for the Transportation
department.

Major Duties:
• Apply compliance regulations as assigned via Department of Human Services (DHS) and

area agency on aging (AAA) for program funding related to senior transportation.

Provides accurate financial reports and statistics to support annual budget preparation.
conduct surveys, gather data, and assess performance metrics to improve transit services.
Act as a point of contact for client inquiries, complaints, and service feedback.
Work directly with drivers and riders to address accessibility concerns and suggest service

improvements.

Provides social service to clients by scheduling appointments, assisting with medical forms,

coordinating Medicaid and snap benefits for upcoming appointments.

Candidate will cover route when regular driver is absent.
Work with local government, human service agencies, and other partners to assess

transportation needs and gaps.

Enters new clients and adds to existing schedules; communicates to driver’s daily

information.

Creates and inputs daily recurring schedules.
Creates and inputs daily one-off trips as requested by clients for medical appts, therapy,

quality of life trips, and group trips.

Approves and ensures daily trips were offered and executed.
Enters and maintains daily logs for mileage and hours driven.
Runs monthly billing reports using excel and word.
Coordinates driver training requirements and ensures training is maintained and current.
Assists in providing and maintaining documentation for annual audits related to drivers and

vehicles.

Coordinates vehicle service with the fleet department and with drivers.
Performs other related duties as required for the efficient operations of the department.

Minimum Qualifications:
• Possession of a high school diploma or equivalent.