Transportation Specialist

Job Purpose

The Transportation Specialist ensures that the transportation needs of all FCC Behavioral Health clients are met in a timely, safe, and efficient manner. This role supports daily transportation operations through coordination, scheduling, communication, and documentation while maintaining compliance with agency standards and certifications.

Qualifications

• High School Diploma or equivalent, required.
• Two (2) years of related experience, preferred.
• Excellent problem-solving and communication skills.
• Strong computer skills, with primary proficiency in Microsoft Office applications.
• Ability to work flexible hours based on operational needs.

Core Job Duties

• Process client transportation requests through the MTM-Link portal and assign trips to appropriate drivers within required timeframes.
• Process trips, claims, and other required documentation in the MTM-Link system.
• Collaborate with the Transportation Coordinator to align driver coverage for daily routes, one-off trips, and MTM transportation, utilizing shared resources when possible.
• Update and maintain driver schedules as needed to ensure adequate coverage.
• Promote teamwork, safety awareness, and proper housekeeping practices.
• Adherence to all applicable evidence-based practice models.
• Orally communicate information effectively and accurately.
• Assure program operates within the constraints of the agency’s certification (CARF, DMH) standards and strategic plan related to clinical care.
• Abide by program and agency policies and procedures.
• Other job duties and special projects as assigned.