Travel Consultant - Airlines (Remote/Tagalog Speaker)

Key Responsibilities

• Deliver Exceptional Customer Service (and Achieve Sales Targets):
  
  Build strong rapport with clients and guide them through every step of their travel journey while meeting defined sales objectives.
  
• Provide Accurate Travel Counselling:
  
  Offer reliable, efficient, and prompt advice on flight options, routings, fares, itineraries, and travel requirements.
  
• Expert Ticketing:
  
  Confidently work in a GDS (Sabre preferred), low-cost carrier portals, B2B Airline Consolidators, or Airline NDC Portals to issue and re-issue tickets based on changing travel plans.
  
• Stay Current on Travel Requirements:
  
  Keep abreast of global travel restrictions and requirements to ensure compliance and smooth client experiences.
  
• Foster Long-Term Relationships:
  
  Engage with clients in a professional, courteous manner, tailoring solutions to meet their preferences and budget.
  
  

Learning & Development Opportunities

• On-the-Job Training:
  
  Strengthen your soft skills and gain expertise through group learning sessions & one-on-one coaching.
  
• Airline Seminars:
  
  Participate in airline trainings & seminars to stay up to date on industry trends and new technologies.
  
  

Compensation & Benefits

• Career Growth: Opportunities to take on greater responsibility as you develop your skills and expertise.