Travel & Guest Services Executive (Female)

Travel & Guest Services Executive (Female)

Dubai, UAE

Full-Time | Immediate Start

Position Overview

We are seeking a well-presented, service-oriented, and detail-focused Travel & Guest Services Executive who can join immediately. The ideal candidate will have previous hotel administration or hospitality experience, strong interpersonal skills, and a professional appearance aligned with premium service standards.

Key Responsibilities

• Act as the primary point of contact for guest and client travel support before, during, and after travel

• Deliver personalized travel assistance to ensure a seamless and comfortable guest experience

• Upsell travel-related services, including:

• Hotel room and category upgrades

• Premium airline seating

• Travel insurance

• Airport transfers

• Sightseeing and leisure packages

• Lounge access

• Identify client needs and recommend tailored travel solutions to enhance satisfaction and value

• Handle booking changes, cancellations, and emergency travel requests efficiently

• Build and maintain strong relationships with airlines, hotels, travel vendors, and transport providers

• Ensure compliance with company travel policies and approval procedures

• Maintain accurate records of:

• Bookings and itineraries

• Client information

• Invoices and payments

• Upsell revenue

• Coordinate with the finance team regarding billing, payments, and reimbursements

• Resolve guest complaints and travel-related issues in a professional and timely manner

• Monitor travel trends and suggest service improvements or cost-saving opportunities

Candidate Requirements

• Female candidate

• Available to start immediately

• Based in Dubai or willing to relocate prior to starting

• Previous experience in hotel administration, front office, guest relations, or hospitality operations is preferred

• Well-groomed, presentable, and professionally dressed

• Strong communication and interpersonal skills

• Highly organized with strong multitasking abilities

• Comfortable working in a fast-paced, service-driven environment

Language Skills

• English – Required

• Arabic – Preferred

• Turkish – Advantage

• Russian, French, or German – Additional advantage

Job Type

• Full-time

Application Questions

• Can you start immediately?

• Are you currently based in Dubai or willing to relocate?

• Do you have previous hotel administration or hospitality experience?

Job Type: Full-time

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Can you start immediately?
• Female

Language:

• Russian, English, Arabic, French, German (Preferred)