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Travel Operations Consultant

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Travel Operations Consultant

Location: InfoPark,Kochi, Kerala

Education: Graduation Mandatory (Hospitality / Travel background preferred)

Experience: Minimum 2 years of experience in the International Travel Industry.

Salary: ₹25,000 -₹30,000 per month(Based on previous exp and package)

Requirement : Excellent Communication Skill is mandatory.

Work Timing: Rotational Night Shift

Requirements

  • Graduation (Bachelor’s Degree)
  • Fluency in spoken and written English
  • Experience with Travel Systems (Opera, Online B2B portals)
  • Familiarity with GDS (Galileo, Amadeus, Nuflight) and PMS (Wish.net, Prologic)
  • Strong IT skills: Windows management, networking, printer setup, troubleshooting
  • Proficiency in MS Office

Responsibilities:

  • Handle domestic and international reservation requests for hotels, flights, and packages.
  • Manage group bookings, corporate reservations, and VIP clients efficiently.
  • Ensure accurate booking confirmations, amendments, and cancellations.
  • Respond to customer queries through calls, emails, and chat with professionalism.
  • Coordinate with travel partners, vendors, and suppliers to secure best deals.
  • Upsell additional services such as insurance, transport, and upgrades.
  • Maintain updated knowledge of travel products, policies, and reservation systems (Amadeus, Galileo, Sabre, or other GDS).

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

  • Commuter assistance

Application Question(s):

  • Which GDS platform(s) are you familiar with? (Amadeus / Galileo / Sabre / None)

Experience:

  • International travel reservation: 3 years (Required)

Language:

  • English (Required)

License/Certification:

  • Graduation (Required)

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