Travel Operations Coordinator

Company: VenueQuest
Schedule: Part-Time (20–30 hours/week)
Location: Remote (U.S.-based preferred)
Compensation: Hourly (based on experience)

About VenueQuest

VenueQuest is a boutique group travel and meeting venue coordination company that helps clients manage complex travel and event logistics. We are a small business with 20+ years history that values professionalism, responsiveness, organization, and exceptional client communication.

About the Role

We are seeking a highly organized, detail-oriented Travel Operations Coordinator to support travel planning, client communications, booking administration, and operational coordination.

This role is ideal for someone who enjoys structured work, solving logistical puzzles, and helping clients through detailed travel coordination. Success in this position requires strong written communication, excellent follow-through, comfort with technology, and the ability to independently manage details and priorities.

We are looking for someone seeking a stable, long-term part-time opportunity and who values consistency, professionalism, and flexibility in a remote work environment.

Key Responsibilities

• Create and manage individual travel reservations, including:
• Hotels
• Air travel
• Train travel
• Car rentals
• Ground transportation and Uber vouchers
• Accurately record reservation costs and details within invoicing system
• Communicate travel itineraries and reservation details to end users
• Respond to client questions and manage reservation changes professionally and efficiently
• Create and maintain opportunity records in Salesforce CRM throughout the booking cycle
• Prepare RFPs using an online system based on customer-provided information and meeting notes
• Create and update spreadsheets in Excel 365 or Google Sheets
• Professionally manage and respond to customer emails
• Maintain organized records and ensure accuracy across multiple systems

What We’re Looking For

Required Qualifications

• Strong written and verbal communication skills
• Exceptional attention to detail and accuracy
• Professional phone and email etiquette
• Strong organizational and time management skills
• Comfortable learning and using multiple software systems
• Ability to work independently and make sound minor judgment calls
• Reliable internet connection and dedicated home workspace

Preferred Experience

• Travel coordination, travel booking, hospitality, administrative support, executive assistant, or operations experience
• Experience with Salesforce, QuickBooks, Excel 365, or similar business systems
• Experience managing logistics, schedules, reservations, or detailed coordination work

The Right Person for This Role

You are someone who:

• Enjoys detailed, process-oriented work
• Takes pride in getting things right
• Communicates professionally and thoughtfully
• Is dependable and follows through consistently
• Enjoys supporting clients and solving problems
• Prefers a stable, long-term role over frequent job changes
• Values flexibility and remote work

Why Join VenueQuest?

• Flexible remote work
• Direct collaboration with a small, entrepreneurial business
• Meaningful work helping clients navigate travel logistics
• Stable, part-time schedule
• Supportive, professional environment

If you are highly organized, detail-oriented, and looking for a long-term remote opportunity where your work truly matters, we would love to hear from you.

Pay: From $25.00 per hour

Benefits:

• Flexible schedule
• Paid training
• Work from home

Work Location: Remote