Traveling Quality Liaison

SUMMARY OF RESPONSIBILITIES

• Engineering Liaison must possess excellent communication skills to professionally interact with the customer, Camaco’s plants, Quality group, and the sort groups.
• Will sort product with minimal instruction.
• Will interpret quality alerts and give direction to the sort groups on how to perform required activities.
• Will travel off site for extended periods of time and possibly long workdays.
• Additional roles and responsibilities are established in the responsibility sections of the EMS Documentation.

JOB RESPONSIBILITIES

• Initiate sorting for non-conforming material.
• Follow customer specific rules.
• Ensue quality documentation is complete at customer location.
• Communicate effectively with all personnel involved.
• Instruct and monitor sort group personnel in the checking of parts, quality documentation, and applicable procedures.

CORE RESPONSIBILITIES & SOFT SKILLS

• Communication & Conflict Resolution: You must serve as the primary link between different project stakeholders, requiring superior verbal and written skills to translate technical issues into actionable business reports.
• Problem-Solving & Root Cause Analysis: Ability to immediately analyze problems at the OEM facility, determine the root cause, and coordinate "sorting" or rework activities.
• Pressure Management: These roles often involve being "on call" and working under high pressure at the customer's plant level to prevent production line shutdowns.
• Project Coordination: Tracking project timelines and specifications to ensure the supplier's product fits the OEM's evolving vehicle requirements.

TECHNICAL & INDUSTRY EXPERIENCE

• Automotive Background: 3–5+ years of experience in automotive environment and product development, applications engineering, or quality control.
• Manufacturing Knowledge: Deep understanding of Tier 1 supplier operations, automotive manufacturing processes, and validation methods.
• Quality Standards: Proficiency in quality management systems and standards like ISO 9001 or IATF 16949.
• Analysis Skills: Basic structural analysis to propose minor design changes or "on-the-fly" fixes.

PHYSICAL & LOGISTICS REQUIREMENTS

• Primary Location: Normal, IL
• Travel: It may require domestic and occasional international travel for training or visiting Mexico manufacturing site.
• Plant Presence: Often requires working directly on the factory floor, which may involve physical inspections and audits.

EDUCATIONAL REQUIREMENTS
Bachelor’s Degree: Mechanical Engineering, Electrical Engineering, or Automotive Engineering.
Languages: English, bilingual Spanish helpful