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Treasury Operations
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Role
Taptap Send is seeking a highly organised and motivated individual to join our Treasury Operations team and help us grow our business across Asia. In this role, you will report to the Director of Payments, and touch all aspects of Taptap Send's payment operations, working directly with our teams and partners across the world.
You'll own the full life cycle of payments, including creating, tracking, and confirming crediting of funds, as well as troubleshooting payment issues across all of our payout countries and currencies. You'll also be involved in funding forecasts to ensure that our partners are well funded at all times.
You'll work directly with our FX team as well as collaborating with the wider team that spans the globe (London, Abidjan, Lagos, Nairobi, Paris, and New York to name a few places), ensuring that Taptap Send is effectively supported in its growth and customer ambitions! There is plenty of room for professional progression and personal growth within our friendly and ever-growing Taptap community.
Responsibilities
Proactively managing treasury operations to ensure our accounts are funded each day and payments can be processed seamlessly
Working closely with partners to ensure that funding timelines are being delivered on
Troubleshooting to find root causes of payment issues and working with internal and external partners to resolve
Assisting with onboarding new banks and trading partners, working closely with our business development team
Providing out of hours coverage when required
Requirements
Have at least 3 years' experience ideally in a payments or funding role
Are passionate about our mission and eager to do what needs to be done to achieve it
Are enthusiastic about treasury operations, solving unique problems, and optimizing processes
Enjoy challenges, are resourceful and think outside the box to find creative ways to tackle problems
Love working in teams and building meaningful relationships with key stakeholders
Don't hesitate to place a call to promptly resolve issues or persevere to get a result
Have great organisational skills and the ability to manage multiple time-sensitive priorities in a fast-paced startup environment where no two days are the same
Have proven analytical skills (Excel); SQL a plus
Familiarity with our partner countries (a plus)
Are proficient in English; additional languages a strong plus
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