Truck Sales Administrator

Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies – Dobbs Peterbilt and Western Truck Center. These dealerships represent some of the best commercial truck brands including Peterbilt, Volvo, Mack, Autocar, and Hino and include locations in Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington.

I. General Job Description

The Truck Sales Administrator plays a critical role in supporting both new and used truck sales operations. This position ensures accuracy in inventory management, facilitates the flow of trucks through inspection and reconditioning, supports customer interactions, and maintains the integrity of documentation, marketing, and OEM systems. The role also serves as a key administrative liaison between sales, service, and external partners.

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Responsibilities

Sales Process Support:

• Prepare documentation and assist the sales team in closing used truck sales.
• Welcome and assist walk-in customers, directing them to the appropriate sales team member.

Inventory & Marketing Management:

• Maintain inventory accuracy in the CRM, including online marketing and lot organization.
• Coordinate marketing of new and used trucks across online platforms and advertising channels to increase visibility and generate leads.
• Conduct periodic inventory audits and support reporting requirements.

Truck Reconditioning & Logistics:

• Manage the movement of used trucks through service for inspection, reconditioning, and sale-readiness.
• Approve used truck reconditioning in alignment with quality standards and cost controls.
• Coordinate truck transportation and location transfers.

Truck Ordering & OEM Administration:

• Coordinate the ordering and confirmation of new trucks with GM approval, including reviewing specifications and updating the order board.
• Serve as dealership administrator for Volvo/Mack portals, ensuring timely and accurate data entry and updates.

Operational & Administrative Support:

• Assist in the development and processing of trade packages with the General Manager.
• Support repossession coordination efforts as needed.
• Perform other duties as assigned in support of dealership operations and divisional goals.

II. Minimum Job Qualifications

• 18 years of age.
• Valid driver’s license required.
• High school diploma or equivalent required.
• Minimum 1 year of experience in an administrative, clerical, or office support role.
• Proficient in Microsoft Office (Word, Excel, Outlook) and basic data entry.
• Strong organizational skills with the ability to manage multiple priorities and maintain accuracy.
• Clear verbal and written communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Professional demeanor with strong customer service orientation.

III. Desired Job Qualifications

• 2+ years of experience in truck dealership operations, sales administration, or a similar support role preferred.
• Strong organizational skills with a focus on detail and follow-through.
• Proficiency in CRM platforms, Microsoft Office, and digital marketing tools.
• Familiarity with truck specifications, OEM systems (e.g., Volvo/Mack portals), and reconditioning workflows is a plus.

IV. Mental Capability Requirements

• Comprehension: Ability to understand complex problems, collaborate, and explore alternative solutions.
• Organization: Ability to organize and prioritize work schedules of others on short-term basis.
• Reasoning & Decision Making: Ability to make decisions with significant impact on the immediate work unit and monitor impact outside immediate work unit.
• Communication: Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, loudly, and quickly.
• Mathematics: Ability to compute, analyze, and interpret numerical data for reporting purposes.

V. Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle or feel, reach with hands and arms, and talk or hear. The employee is frequently required to stand, walk, climb or balance, stoop, kneel, crouch or crawl, and taste or smell. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 65 pounds. Specific vision abilities required by this job include color vision, peripheral vision, depth perception, and the ability to adjust focus.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and risk of electrical shock. The employee is frequently exposed to wet and/or humid conditions, extreme heat, and vibration. The employee is occasionally exposed to high, precarious places, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions. The noise level is normally loud.

VI. Common Expectations of Performance for all Employees

The following includes common expectations for all employees of the Company. The evaluation of job performance will be based on these common expectations as well as the position-specific responsibilities described above.

Communications, Teamwork, and Feedback to Others

• Contribute to a work environment that is based on trust and respect.
• Have discussions on a regular basis with their manager to discuss opportunities to best achieve individual performance objectives and departmental goals.
• Suggest ways to improve the efficiency of conducting their job duties.
• Promote continuous improvement and change to support company growth.
• Mentor others unselfishly.
• Give credit where it’s due.

Company Loyal Policies and Work Ethic

• Adhere to the policies contained in the Employee Handbook.
• Adhere to the Company’s Employee Conduct Policy.
• Support management decisions toward meeting company goals.
• Be open and receptive to new ideas, regardless of their origin.
• Make prudent decisions, which are based on the best interest of the Company and its long-term future.

We are an Equal Opportunity Employer

Dobbs Truck Group operates 25 commercial truck dealerships through two operating companies – Dobbs Peterbilt and Western Truck Center.

Dobbs Peterbilt and Western Truck Center are equal opportunity employers that values a broad diversity of talent, knowledge, experience, and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. Dobbs Peterbilt and Western Truck Parts do not discriminate in hiring or employment on the basis of race, color, religious creed, national origin, sex, ancestry, pregnancy, genetic information, gender identity, sexual orientation, or marital status; or on the basis of age against persons whose age is 40 and over, or on the basis of physical or mental disability; or to disabled veterans or to Vietnam veterans.

We are proud to be an affirmative action employer and encourage minorities, women, individuals with disabilities, and veterans to join our team.