Trusted Assessor

Trusted Assessor

Salary: £13.50 per hour

Milage: 45p per mile (must have your own car for this role)

Areas: This role covers Southend. You will be mainly based in the Southend Office.

Join our team and make a difference to people's lives! Caring isn't just a job, it's an opportunity to support people in their own homes, offer companionship, promote independence, build relationships, and brighten their day.

Benefits:

• Fully paid training: Receive all the training you need to succeed as a Care Assistant, including in-house training delivered by our Head of Learning and Development, followed by shadow shifts, and continued mentoring and professional development.
• Flexible working hours: We have both part time and full time roles available, and offer daytime, evening and weekend shifts to help you choose a schedule that works for you.
• Paid mileage: 45p per mile for your travel between calls.
• Weekly payroll: you will be paid each week for the care you deliver.
• Paid DBS check and uniform: Your background check and uniform is fully covered by Ashley Care, allowing a smooth onboarding process.
• Early pay app: access 35% of your wages as soon as you complete a shift.
• Career progression opportunities: We offer a career progression pathway and free NVQ enrolment so you can develop your skills and advance within the company.
• Team events and activities: Participate in team activities to strengthen bonds with colleagues, including office bake sales, charity fundraisers and skydives, and annual Christmas party.
• Recognition programmes: We celebrate your amazing work and dedication with unsung hero of the month awards, incentives and competitions.
• Refer a friend bonus: Earn £150 each time you successfully refer someone for a role at Ashley Care.
• Supportive management team: We ensure you feel supported at work and receive regular mentoring and supervisions.

About the role:

Ashley Care are looking for an experienced, passionate and knowledgeable Trusted Assessor to carry out new client assessments, help to create person centred care plans, and carry out subsequent care plan reviews for our new and existing service users.

As a trusted assessor, you will be responsible for assessing our service users' health and social care needs, including risk assessments, and agreeing outcome focused care plans alongside them and their family members. You will need to be a great communicator, and able to respond to any changes of care, informing our team members and service users to ensure a smooth delivery of service.

Level 3 NVQ in Health and Social Care is desired, as well as up to date knowledge of care plan delivery, risk assessments, and safeguarding policies. You will work closely with our coordinators, and will develop relationships with other external community parties including occupation therapists and district nurses.

Key Skills:

• Hold or be working towards QCF level 3
• Substantial experience of working within a care environment
• Computer literate and a good eye for detail to ensure customer records are accurate and up to date
• Proactive – be able to forge relationships with health and community practitioners as well as finding referrals
• Networking and forging relationships to gain a full understanding of the Community and what offerings are available
• Experience with dealing with sensitive data and understanding of Information Governance
• Ability to interpret community care assessments into Service User plans
• Demonstrable knowledge of the CQC and legal requirements for community-based services, specifically for Domiciliary services
• Strong ICT skills with demonstrable experiencing of working with care planning systems and care assessment tools
• Ability to undertake role-based risk assessments and all associated paperwork which reduces/mitigates risk

Ashley Care has led from the front in the care sector since 1987, and in homecare specifically since 2003. We are a family-run company with a strong family ethos. We offer flexible working hours to fit around our staff and their families. Unlike many home care providers, we operate a weekly payroll, so you are renumerated quicker for the work you do. Delivering care throughout the Southend Borough allows us to create small, focused areas of care needs, meaning less travel time and greater efficiency for staff working out in the community. Whether you are new to social care or an experienced professional, we have training programmes to support your ongoing professional development.

Take a look at our Facebook page for frequent updates on what our brilliant care team are getting up to! We make it a priority to ensure our staff feel supported and trusted, and often reward them for the amazing work they do in our community.

What we're looking for:

• Level 3 NVQ in Health and Social Care desired but not essential
• Driving license: You must have a UK driving license and your own car with business insurance.
• Flexibility: You should be comfortable to work a mixture of daytimes, evenings, and alternate weekends.
• Kindness and compassion: A caring and supportive individual who is passionate about providing a high-level care and support to vulnerable people.
• Communication skills: You must be able to build positive working relationships with colleagues and customers.

Our ICARE values:

At Ashley Care we hold our own “I CARE” values. We are committed to values based recruitment, and ensure that all members of our team share our workplace values.

Inclusive - We are committed to providing an inclusive service for those we care for and those in our team. We understand and respect that people have different needs. We celebrate diversity and tackle discrimination to create a safe and inclusive environment, which supports human rights, equality, and empowerment.

Collaboration - We are committed to quality kind and compassionate care and give those we care for our full attention and support. We value collaboration and working as a team. We display empathy to those we care for and others on our team and use self-awareness to recognise the impact of our behaviours. Identifies problems at the earliest opportunity and thinks creatively in order to solve them.

Accountability - By listening, respecting, and communicating effectively, we are able to build two-way relationships with those we work with and care for that are based on trust. We do the right thing and act with credibility, accountability, and professionalism. Takes responsibility for own performance, identifying areas to improve and actively seeks out ways to develop these.

Respect - We act with compassion, honesty, and respect people’s right to choose how they would like to live and be cared for. We treat people with respect and dignity regardless of their culture, religion, race, age, or disability. We recognise and appreciate the contribution of our team and communicate with those we care for in a polite, clear, and open way.

Effective - Effectively manages customer expectations and responds to their needs in a timely and caring manner. We are committed to delivering high-quality care which means continuously learning and improving our service. We gather and share feedback to identify ways we can improve to better meet the needs of our team and service users. We support and mentor others to enable them to learn new skills. We are willing to embrace new ways of working and new technology, to improve our services and add value to the care we provide.

Ready to make a difference?

Call our recruitment team to find out more!

01702 343789

This role requires you to engage in regulated activity with adults and therefore an enhanced criminal record check will be requested from the DBS upon conditional job offer.

This role requires you to work in Regulated Activity. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group (i.e. adults at risk, children or both).

Our organisation is committed to safe and fair recruitment, safeguarding and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.

Job Type: Full-time

Pay: £13.50 per hour

Benefits:

• Company pension
• Employee discount
• Free parking
• On-site parking
• Referral programme
• Sick pay

Experience:

• Care: 2 years (preferred)

Licence/Certification:

• Driving Licence (required)
• Level 3 NVQ in Health and Social Care (preferred)

Work Location: In person