UA Library Information Technology Manager (Full-time)

JOB
Come join us in our mission to build connections that make lives better! The Upper Arlington Public Library is seeking an Information Technology Manager to build and maintain critical infrastructure to Library operations, partner with staff on innovative services and provide exceptional support to both internal and external customers. Our ideal candidate will have strong leadership skills and a familiarity with system administration and information security best practices. In this role, you will guide and work closely with a team of IT professionals to serve our community and staff.Job Summary: Oversees the daily operation of Information Technology department, including directing and supervising department operations and activities; evaluating department operational needs; and supervising and evaluating the department staff members. Maintains and oversees the security of IT infrastructure including networks, workstations, server environment and web services.

EXAMPLE OF DUTIES
Essential Functions: Plans, directs, implements, and evaluates the activities and objectives of the Information Technology department. Meets regularly with departmental staff one-on-one and leads meetings to set and guide individual staff and department goals; ensures effective and thorough communication; celebrates staff and department success and works through challenges. Sets priorities in light of larger organizational goals, translating this understanding into meaningful action items and objectives for department staff.Interviews, schedules, trains, supervises, and evaluates department staff in conformance with established library practices. Recommends selection and hiring of staff that exemplify the behaviors and attitudes identified in the UAPL Culture Philosophy.Supports cross-functional efforts as a member of the Leadership Team and with Administration, modeling collaborative behaviors to set an example for staff. Determines the vision and direction for services to be executed by department staff and in some cases system wide.Monitors and evaluates the effectiveness, efficiency, and quality of department services and workflow, leveraging formal project management practices to ensure timely completion and proper control of initiatives. Participates in establishing department policies and procedures with responsibility for interpreting those policies.Oversees the maintenance of network workstations and server environment including backup, hardware, and managed services. Diagnoses and corrects problems with hardware, software, and networks.Researches, maintains, and recommends enhanced security measures for library technology systems.Assists employees and patrons in the use of computer hardware and software.Creates and maintains department documentation. Prepares reports.Manages help desk requests from creation to completion.Provides back-up support for Information Technology staff as needed.Assesses budget needs and supervises budget expenditures for the department, paying close attention to cost.Confers with vendors as necessary regarding purchase and use of their products, as needed. Assists in the selection, monitoring, and evaluation of contract services.Works collaboratively with consortium partners and committees.Keeps abreast of current trends, technology, and new professional techniques; participates in activities of professional and related organizations.Ensures building compliance with ADA guidelines.May serve as a passport agent as assigned.Serves on library committees as assigned.Follows library safety and emergency policies and procedures.Reports maintenance and safety issues to supervisor and/or Facilities personnel.Performs other duties as assigned.

SUPPLEMENTAL INFORMATION
Monday through Friday business hours with the availability to respond to situations as needed on evenings and weekends.All positions posted as Upper Arlington Public Library positions are maintained by the Upper Arlington Public Library and not the City of Upper Arlington. While we understand the difficulty of waiting on job news, we request that you do not call for updates on the status of your application, as this can slow down the process. In the event you experience difficulty in applying through NeoGov, you may contact Library Administration at 614-486-0900.The Upper Arlington Public Library is an Equal Opportunity Employer. The employment opportunities with the UAPL are available equally to all without regard to race, color, religion, national origin, sex, age, marital status, disability, military status, sexual orientation, gender identity, genetic information or any other characteristics protected by federal, state or local law. The Library will make reasonable accommodations for applicants as needed. Applicants who believe they may need a reasonable accommodation during the interview process should contact the Administrative Office at 614-486-0900 and speak to the Human Resources Manager. All requests received will be evaluated individually and responded to appropriately.