UIUX & Brand Designer_Chinese Speaking_preferably in TX (Full-time, Exempt)

Location:

Remote (preferably in Austin, TX, but open to other U.S. locations)

About Us

Channelwill is a fast-growing SaaS company dedicated to helping eCommerce merchants deliver exceptional post-purchase and retention experiences. With 100,000+ merchants served globally and a strong footprint in the Shopify ecosystem, we provide solutions that span order tracking, shipping protection, returns, reviews and loyalty.

Here, we value openness, collaboration, and a growth mindset, and we are looking for talented individuals who are eager to grow with us.

Role Overview

You will be the core designer in our UIUX team, responsible for both UI/UX design and brand visual system development. You will collaborate with the product and marketing teams to define user experience goals, build scalable design systems, and ensure consistent brand presence across all channels. And it's a hands-on role.

Key Responsibilities

1.Product Experience & Interaction Design

• Lead the design direction, information architecture, and interaction frameworks for web-based SaaS products.
• Deliver high-quality design assets and interactive prototypes for mid-scale projects.
• Ensure usability and brand consistency across all digital touchpoints.
• 主导产品的信息架构与交互设计框架，独立完成中型项目设计；
• 输出高质量的UI界面与交互原型；
• 确保整体体验与品牌视觉的一致性。

2.Brand & Visual Identity (VI System)

• Develop and refine the visual identity system (VI) for the main and sub-brands.
• Design sub-brand logos, brand manuals, and internal communication materials.
• 完成主品牌及子品牌的VI体系设计、LOGO系列与标准化手册输出；
• 支持内部品牌共识培训与相关视觉物料制作。

3.Marketing & Operation Design Support

• Design marketing assets including banners, landing pages, emails, and campaign visuals.
• Provide creative support for U.S. exhibitions (PLG materials, brochures, booth visuals, etc.).
• 负责营销视觉设计（Banner、落地页、邮件、活动视觉）；
• 支持美国展会的视觉输出（手册、展架、文宣资料等）。

Qualifications

• Must be authorized to work in the US. We are not able to provide visa sponsorship at this time.
• Bachelor’s degree or above in Design, Visual Communication, or related field.
• 4–6 years of professional experience in UI/UX design, experience in eCommerce / Shopify ecosystem.
• Strong knowledge of interaction design, information architecture, and design systems.
• Hands-on experience in brand identity and VI system design from 0 to 1.
• Proficient in Figma, Adobe Creative Suite, or similar tools.
• Excellent communication and collaboration skills.
• Bilingual in English and Chinese to work effectively with global and HQ teams.
• 需在美有合法的工作身份，我们暂不提供sponsor
• 设计、视觉传达或相关专业本科及以上学历；
• 4–6年UI/UX设计经验，有电商或Shopify SaaS生态经验；
• 熟悉交互设计、信息架构与设计系统搭建；能够独立完成从0到1的品牌与VI系统设计；熟练使用 Figma、Adobe 全家桶等设计工具；
• 具备良好的沟通与跨团队协作能力；中英文双语能力，能与中国及海外团队高效协作。

Nice to Have

• Motion design or Webflow knowledge.
• Understanding of PLG (Product-Led Growth) or SaaS marketing design.
• 具备动效设计或Webflow建站经验；
• 熟悉PLG或SaaS产品增长设计逻辑。

Benefits

• Required Benefits by Law
• Referral program
• Health Insurance
• Paid Holidays
• Paid Time Off (vacation, sick leave)

Equal Opportunity Statement

Channelwill is an Equal Opportunity Employer. We celebrate diversity and are committed to inclusion.

How to Apply

Please submit your resume via [cecilie.ding@channelwill.net]

Job Type: Full-time

Pay: $110,000.00 - $140,000.00 per year

Benefits:

• Health insurance
• Paid time off
• Referral program
• Retirement plan

Experience:

• E-commerce or Shopify SaaS: 3 years (Preferred)

Language:

• Chinese (Required)

Work Location: Remote