UI/UX Designer

Requirements:

Location: On-site in Huntsville, AL is preferred. On-site for stakeholder workshops, user testing, sprint reviews and Ravens challenges are expected.

Clearance: Public Trust (T4) required.

US Citizenship: Required. (This differs from eligibility to work in the U.S.)

Overview

IvoryCloud is seeking a UI/UX Designer Lead to own the transformation for a new system modernization effort custom tailored for the law enforcement space. The ideal candidate brings experience consolidating the legacy desktop and mobile applications into a single responsive, accessible, modern web experience used by 6,000+ federal, state, and local users. This role translates complex law enforcement workflows into intuitive interfaces, produces high-fidelity wireframes in Adobe XD, enforces the UI/UX Style Guide, and validates designs through user testing.

Required Qualifications

• 8+ years of UI/UX design experience with at least 4 years leading UX for complex enterprise or federal web applications
• Expert proficiency in Adobe XD; strong proficiency in complementary tools (Figma, Sketch, Axure) and Adobe Creative Suite
• Proven portfolio of responsive, device-agnostic web application designs — wireframes, mockups, prototypes, sitemaps, process flows, and storyboards
• Demonstrable experience applying and contributing to design systems and component libraries; ability to work within an established style guide
• Expertise in Section 508 / WCAG 2.1 AA accessibility standards at the design level: color contrast, keyboard navigation, screen-reader semantics, ARIA patterns, focus states
• Experience designing data-dense interfaces: dashboards, search results, map-based interactions, record detail pages, multi-step forms, and role-based navigation
• Experience with map-based UX patterns: geographic search with bounding, interactive card results, layered maps, point and shape layers.
• Proven experience conducting user research, usability testing, and iterative design based on user feedback.
• Experience working embedded in Agile SCRUM teams; comfortable producing designs at sprint cadence and presenting to product owners and stakeholders.

Education

· BA or BS degree in Business Information Systems or similar IT related discipline

Certifications

• At least one certification from one of the following is highly preferred:

◦ Nielsen Norman Group (NN/g) UX Certification

◦ IAAP CPACC or WAS (Accessibility Certifications)

◦ UXQB / CPUX (Certified Professional for Usability and UX)

◦ HFI Certified Usability Analyst (CUA) or CXA (Human Factors International)

• At least one certification such as: SAFe Agilist or Agile UX certification, Certified Scrum Master (CSM), PMI-ACP, or equivalent Agile certification is highly desired

Highly Preferred Qualifications

• Current or recent prior experience supporting Department of Justice/Law Enforcement-related software systems
• Prior experience with law enforcement case management, incident reporting, or criminal justice information systems
• Experience operating in Agile software services and cross-functional teams within a Capability Maturity Model Integration (CMMI) Level 3 or higher accredited program
• Experience designing for mobile-first responsive applications
• Front-end prototyping capability (HTML, CSS, modern JS frameworks) to collaborate directly with developers

Key Responsibilities

• Deliver high-fidelity wireframes in Adobe XD for all modules: landing page, home page with map-based search, incident module (persons, organizations, vehicles, devices/materials, narratives, files, location, scene details, evidence/property, report review), activities, analytics, documents and advisories, help/chat, tracing, and admin across three tiers
• Produce graphic UI elements and UI mockups/prototypes
• Deliver the UX Designer Basic Design Principles presentation
• Enforce consistency with the UI & UX Style Guide
• Lead accessibility compliance at the design level and support Section 508 testing efforts
• Conduct user testing with stakeholders and end-users; iterate based on feedback
• Design mobile prototypes as prioritized by the COR/GTM and Product Owner
• Collaborate with the Technical Solutions Architect Lead to ensure design decisions aligned with performance, security, and CI/CD realities
• Translate business needs into designs that optimize usability without negatively affecting application performance

Benefits

· Salaried position and eligible for participation in company and Business Development bonus programs.

· Full time benefits include:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Pay: $115,000.00 - $140,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Application Question(s):

• This role requires U.S. citizenship. Type 'citizen' if you meet this requirement.
• Can you work on-site in Huntsville, AL?
• Do you hold an active Public Trust (T4) clearance?
• Please list the certifications you hold.

Experience:

• leading federal web applications: 4 years (Required)

Work Location: In person