Umrah Sales Specialist

Job Title: Umrah Sales Specialist – Travel Agency

Location: Shah Faisal Karachi
Job Type: Full-time
Company: Kaba Travel & Tourism

About the Role:
We are seeking an experienced Umrah Sales Specialist who understands the complete Umrah process, package creation, customer handling, and lead conversion. The ideal candidate must have relevant experience in Umrah sales within the travel industry.

Key Responsibilities:

• Handle incoming Umrah inquiries via calls, WhatsApp, and social media
• Create customized Umrah packages based on client requirements
• Convert leads into confirmed bookings through strong sales skills
• Guide customers regarding visas, hotels, transport, ziyarats, and travel procedures
• Coordinate with suppliers, hotel partners, and transport teams
• Maintain client records and update booking sheets
• Meet weekly and monthly sales targets
• Provide excellent customer service and after-sales support
• Stay updated with latest Umrah policies, hotel rates, and airline fares

Requirements:

• Relevant experience in Umrah sales is mandatory
• Strong communication and client-handling skills
• Knowledge of Umrah procedures, hotel categories, ground services, and documentation
• Ability to create and explain package details clearly
• Good command of WhatsApp, Excel, and basic CRM tools
• Target-oriented and confident in closing sales
• Polite, professional, and customer-focused attitude

Benefits:

• Attractive salary + commission
• Friendly working environment
• Growth opportunities

How to Apply:
Send your resume to admin@kabatravelandtourism.com.pk with the subject: Umrah Sales Specialist Application

Job Type: Full-time

Work Location: In person