Unit Clerk for Long Term Care

NOW HIRING: Unit Clerk – Long-Term Care - DAYS
Complete Care at Berkshire, Reading PA

5-STAR RATED FACILITY!

Complete Care Management is now Great Place to Work Certified®!

Responsibilities:

• Greet and assist residents, families, visitors, and staff in a courteous and professional manner.

• Answer and direct phone calls, take messages, and relay information to appropriate staff.

• Maintain and update resident charts, medical records, and unit logs in accordance with facility policies and HIPAA regulations.

• Assist with admission, transfer, and discharge documentation.

• Prepare, file, and distribute forms, reports, and schedules as needed.

• Support nursing staff by transcribing physician orders and ensuring timely communication of updates.

• Coordinate resident appointments and transportation when necessary.

• Monitor inventory of unit supplies and submit requisitions to maintain adequate stock.

• Assist with scheduling meetings, staff assignments, and unit communications.

• Uphold confidentiality and compliance with all regulatory standards and company policies.

• Provide administrative support to the Nurse Manager and clinical team as required.

Qualifications:

• High School Diploma or equivalent required.

• Previous clerical/administrative experience in a healthcare or long-term care setting preferred.

• Strong organizational and multitasking skills with attention to detail.

• Proficient in Microsoft Office Suite and comfortable with electronic medical records (EMR) systems.

• Excellent verbal and written communication skills.

• Ability to work collaboratively with nursing staff, residents, and families.

• Compassionate, professional, and able to maintain confidentiality at all times.

• Flexible and adaptable to changing priorities in a busy healthcare environment.

Complete Care is an equal opportunity employer.

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031026