Unit Specialist

Division/Unit: Early Engagement Case Support

Position Title: Unit Specialist

Civil Service Title: Community Associate

Salary Range: $52,264 - $52,264

Job Description:

The New York County District Attorney's Office has an immediate opening for a EECU Unit Specialist in the Early Engagement Case Support Unit (EECU). In this position the Unit Specialist is responsible for scanning orders of protection issued in arraignments and the Criminal/Supreme court parts, assisting victims in understanding the criminal justice system, referring for advocacy and counseling services, providing information regarding orders of protection issued in arraignments and the Criminal/Supreme court parts, assisting victims in crime victims’ rights, offering administrative support to the Unit, and for the Crime Victim’s Vigil.

Responsibilities include but are not limited to:

• Scan and correct (when required) orders of protection issued in arraignments and the Criminal/Supreme court parts into the OPS database
• Edit victim addresses and Follow-up with the ADAs
• Mail/e-mail Orders of Protection to victims/witnesses
• Consult with Assistant Supervisor, Deputy Director, and Director on sensitive cases, or cases needing legal advisement
• Record returned mail in the OPS database, and consult with staff and Assistant District Attorney’s to ensure correct information is entered, and updated accordingly
• Perform daily data entry
• Perform all administrative tasks associated with the Crime Victim’s Vigil
• Attend monthly Vigil committee meetings, video production meetings, and all other Vigil related meetings as requested by Director. Type and prepare meeting minutes
• Coordinate, and take lead in ordering Vigil supplies with outside vendors, working alongside Procurement
• Coordinate with Operations, Reproduction, and other DANY Units to ensue Vigil materials are ordered, and delivered to the Vigil location (Church)
• Assisting the Director at the Vigil rehearsal, and the day of the Vigil with all logistics
• Responds promptly to incoming calls and e-mails, including the ‘rollover’ line and voicemails and transfer calls to the designated EECU staff member
• Handle heavy volume of crisis and information calls and forward to the appropriate department of SSB
• Inform victims of the wide range of services available to them through SSB
• Retrieve mail and distribute to assigned EECU staff member
• Assist EECU Leadership with producing and/or assembling documents needed for various meetings
• Manage and order all supplies for the unit
• Works closely with the Director, Deputy Director, and Assistant Supervisor regarding the witness fee reconciliation process
• Assist victims/witnesses with orders of protection and registration for notification of inmate release
• Liaise with victims and Assistant District Attorneys, and provide essential information
• Task supervise the College Aide
• Explain criminal justice system and provide case information, and ensure that clients are knowledgeable about their rights
• Establish rapport, with each victim, in a professional customer service-related approach
• Detail oriented and self-motivated and able to multi-task.
• Strong attention to detail and follow-up
• Works collaboratively and cooperatively with staff in a team-oriented environment.
• Strong organizational and computer skills.
• Professional interaction with all levels of staff, victims, witnesses, and law enforcement personnel
• Perform related tasks as assigned.

In addition to the Minimum Qualification Requirements, candidates must possess the following:

• Bachelor’s degree from an accredited college.

Preferred Requirements/Skills:

• Strong data entry skills
• Experience working with crime victims
• Familiarity with the criminal justice system
• Training and/or experience in customer-service
• Ability to demonstrate a high level of confidentiality and sensitivity to victim issues
• Must be able to perform under pressure in a fast-paced environment; must be detail oriented self-motivated, able to multi-task, and high concern for data accuracy
• Dependable team player who works collaboratively and cooperatively with staff in a team-oriented environment
• Strong organizational and computer skills i.e., Microsoft Office, ability to learn and adapt to DANY’s software (data system)
• Ability to follow directions and apply proper policies, procedures, and guidelines
• Ability to handle high caseload and set priorities
• Ability to interact effectively with victims, witnesses, Assistant District Attorneys, law enforcement officers and criminal justice personnel.

How to Apply:

• Apply with a Cover Letter & Resume.

Hours/Shift:

• Monday – Friday, 9:00 am – 5:00 pm.

Additional Information:

• Strong administrative history preferred
• Spanish/ASL proficiency a plus
• Ability to work overtime and flexible hours including evenings, and weekends
• Current office employees: To be eligible for a transfer or promotion, staff must have already served at least one (1) year in their current unit/bureau/department and be in good standing. In addition, must meet the minimum and additional qualifications of the position.
• Looking for candidates that could commit to one (1) year to the hiring unit.
• Authorization to work in the United States is required for this position.

Minimum Qualification Requirements:

Public Svc Loan Forgiveness:

• As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/ .

Residency Requirement:

• City Residency is not required for this position.

The New York County District Attorney’s Office is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Same Posting Description for Internal and External Candidates