Upsale Specialist (Digital Marketing & AI Services)

Key Responsibilities

• Identify upselling and cross-selling opportunities with existing clients
• Build and maintain strong relationships with customers
• Understand customer needs and recommend additional products or services
• Conduct follow-ups with clients to maximize sales opportunities
• Coordinate with sales and customer support teams to improve customer experience
• Maintain accurate records of customer interactions and sales activities in CRM
• Achieve monthly upselling and revenue targets
• Handle customer concerns professionally and provide suitable solutions
• Prepare sales reports and performance updates for management
• Stay updated on company products, services, and market trends

Requirements

• Bachelor’s degree in Business, Marketing, Sales, or related field
• Proven experience in sales, customer service, upselling, or account management
• Excellent communication and negotiation skills
• Strong convincing and relationship-building abilities
• Familiarity with CRM software and sales tracking tools
• Ability to work in a target-driven environment
• Strong problem-solving and customer handling skills
• Basic understanding of sales strategies and customer retention techniques

Pay: Rs140,000.00 - Rs180,000.00 per hour

Work Location: In person