Qureos

Find The RightJob.

UTILITY CREW SUPERVISOR

JOB DESCRIPTION
UTILITY CRE W SUPERVISOR

(DISTRIBUTION DIVISION)
WATERWORKS Human Resources Department

700 Town Center Drive, Suite 200
Newport News, VA 23606

NEWPORT NEWS, VA Phone: (757) 926-1800
CITY OF OPPORTUNITY Fax: (757) 926-1825


GENERAL STATEMENT OF RESPONSIBILITIES

Under limited supervision, this position is responsible for supervising the installation, maintenance,
and repair of the City’s water distribution system. Reports to a Crew Supervisor C.

ESSENTIAL JOB FUNCTIONS

Schedules and supervises a crew of skilled workers installing, maintaining, and repairing water
mains, services, fire hydrants, and detector checks; identifies and resolves operating difficulties;
ensures materials and supplies are available; coordinates requests for emergency or unscheduled
work; inspects work to ensure conformance with instructions and regulations including the
Occupational Safety and Health Administration (OSHA) Standards, Virginia Department of
Transportation (VDOT) regulations as well as city and departmental policies and procedures.

Performs administrative work to include compiling and maintaining time and production records.
Assists with ordering and maintaining equipment and supply inventories.

Responsible for the effective supervision and administration of several crews including preparation
of reports, performance management, employee relations, prioritizing and assigning work and
related activities.

Ensures the safety of City equipment, private property, and others by following proper safety
procedures, watching for overhead utility lines, and checking for traffic and underground utilities;
performs routine checks and preventive maintenance on equipment; identifies and reports
equipment malfunctions; cleans equipment as needed.

Performs other duties as assigned.

PERFORMANCE STANDARD

Employees at all levels are expected to effectively work together to meet the needs of the community
and the organization through work behaviors demonstrating the City’s Values. Employees are also
expected to lead by example and demonstrate the highest level of ethics.

REQUIRED KNOWLEDGE


• Pipeline Maintenance – Thorough knowledge of the techniques, tools, methods, practices,

procedures and materials related to the maintenance and repair of the pipeline distribution
system.

Page 1 of 3 Revised: 08/01/2015

  • Supervision – Knowledge of leadership techniques, principles and procedures to assign work,
schedule, supervise, train, and evaluate the work of assigned staff.
  • Equipment Operation – Thorough knowledge of the proper procedures for operating, inspecting
and maintaining assigned equipment. Knowledge of traffic laws and regulations governing the
operation of equipment.
  • Safety - Knowledge of occupational hazards, safety precautions, and safety regulations related to
equipment operation, hazardous materials, traffic patterns and conditions, and other work related
precautions.

REQUIRED SKILLS

  • Computer Skills – Utilizes a personal computer with word processing, spreadsheet, and related

software to effectively complete a variety of administrative tasks with reasonable speed and
accuracy.

  • Interpersonal Relationships – Develops and maintains cooperative and professional relationships
with employees, representatives from other departments and organizations, and the public.
  • Judgement/Decision Making –Uses logic and reasoning to understand, analyze, and evaluate
situations and exercise good judgment to make appropriate decisions.

REQUIRED ABILITIES

  • Coordination of Work – Ability to establish and implement effective administrative programs and

procedures. Ability to plan and organize daily work routine. Establishes priorities for the
completion of work in accordance with sound time-management methodology. Performs a wide
range of supervisory responsibilities over others.

  • Communication – Ability to communicate ideas effectively, including the preparation of reports
and logs. Ability to listen and understand directions, information and ideas presented verbally
and in writing. Ability to handle a variety of customer service issues with tact and diplomacy in a
confidential manner.


EDUCATION AND EXPERIENCE

Requires a high school diploma and 3-5 years of closely related experience with 1-2 years of lead or
supervisory experience, or an equivalent combination of education and experience.

ADDITIONAL REQUIREMENTS

An acceptable general background check to include a local and state criminal history check; a valid
driver’s license with acceptable driving record.

Must obtain a Commercial Driver’s License (CDL) permit prior to employment and complete the
practical portion of the CDL test within 60 days of employment.

Position requires satisfactory results from a medical and audio evaluation and pre-employment
substance abuse testing and is subject to random alcohol and controlled substance testing.

Page 2 of 3 Revised: 08/01/2015

PHYSICAL REQUIREMENTS

  • Tasks require the regular and, at times, sustained performance of moderately physically
demanding work.
  • Some combination of climbing and balancing to include climbing ladders, stooping, kneeling,
crouching, and crawling.
  • May involve the lifting, carrying, pushing, and/or pulling of moderately heavy objects and
materials (20-50 pounds).

SENSORY REQUIREMENTS

  • Some tasks require the ability to perceive and discriminate sounds, odors, depths, textures, and
visual cues or signals.
  • Some tasks require the ability to communicate orally.

ENVIRONMENTAL EXPOSURES

Performance of essential functions may require exposure to adverse environmental conditions, such
as dirt, dust, pollen, odors, fumes, temperature, weather, and noise extremes, unsafe structures,
confined spaces, machinery, vibrations, traffic hazards, heavy equipment, bright/dim lights, water
hazards, hazardous chemicals, disease, or pathogenic substances.

Page 3 of 3 Revised: 08/01/2015

© 2026 Qureos. All rights reserved.