Utility Employee

JOB SUMMARY: Utility employees are highly versatile, trained to perform multiple functions for the parking operation including task related to cashiering, maintenance, and meters. This is a nonexempt hourly position that reports to the Operations Area Manager.

ESSENTIAL FUNCTIONS:

• Ensure that parking tickets are accurately calculated, and the fee correctly collected by the customer.
• Communicate with customers in a friendly and inviting manner, answering questions about parking operation including but not limited to hours of operation and rates.
• Direct customers to open egress lanes to maintain speedy service and exits.
• Accurately complete daily cashier shift report.
• Coordinate with management on processing exception transactions.
• Inform management of safety and security issues in a timely manner.
• Provide cashier breaks.
• Provide change to cashiers throughout the parking system.
• Transport supplies to cashier booths and offices.
• Sweep garages and lots including but not limited to curbs, stairs, walkways, elevators, and drive lanes.
• Wipe down handrails in stairs using company approved cleaning supplies.
• Clean windows in structures using company approved cleaning supplies.
• Clean and polish trash cans using company approved supplies.
• Empty trash cans and install new can liners.
• Clean vomit, urine, feces, and blood in a timely manner using company approved supplies and personal protective equipment (PPE).
• Mop elevators, elevator landings, and other areas as needed using company approved supplies and PPE.
• Safely operate company vehicles and trucks, maintaining an acceptable and clean driving record that meets specific company policy.
• Perform regular structure and lot tours.
• Snow and ice shoveling as required.
• Remove trash and debris from drive lanes, curbs, walkways, stairs, and other applicable areas of the operation as needed.
• Clean 911 boxes, signage, and window ledges using company approved supplies.
• Remove cobwebs in stairwell corners and around light fixtures.
• Clean the offices, empty trash, vacuum, dust, wash windows.
• Clean the restrooms, wash sink, toilet, mop floor, fill paper and sanitary products as needed.
• Clean break rooms.
• Remove graffiti as needed and perform paint touch up.
• Painting areas in the structure, stairwells, bathrooms, office walls.
• Complete work orders assigned through Fiix software.
• Perform car counts at structures and open lots.
• Respond to elevator problems and reset as needed.
• Snow removal duties including but not limited to shoveling, scrapping, and applying mag salt as needed.
• Replace light bulbs as needed.
• Assist with power washing as needed.
• Other duties as assigned.
• Collect money from parking meters.
• Clear coin and bill jams in pay stations as needed.
• Make deliveries of funds to the bank.
• Conduct audits on meters.
• Operate company vehicles in a safe manner.
• Replace decals on meters as needed.
• Replace thermal receipt paper in meters.
• conduct regular preventive maintenance on meters.
• Replace meters and meter posts as needed.
• Install and remove meter hoods in a timely manner.
• Provide maintenance to meter mechanisms, heads, housing, and posts as needed.

WORKING CONDITIONS AND ENVIRONMENT:

• Utility employees work up to 90% of the time outside and should be able to lift up to 50 pounds on a regular basis.
• Repetitive use of hands, grasping and holding tools, extensive walking, standing, bending, reaching, crouching, grasping, twisting, and stair climbing.
• Position regular works with various cleaning solvents, and hazardous substances for removal of graffiti, cleaning, painting, and other applications.
• Environmental conditions include working in the weather of all types. Capable of working in extreme cold, heat, and high wind conditions for extended periods.
• At times will be required to work within cashier booths but may at times be required to work outside of a booth performing cashier duties.
• Perform repetitive keypunch and fee computer transactions, sitting in a chair, working in a garage environment exposed to noise, crowds, engaging customers, and employees.
• May be required at times to stand on feet for several hours and walk several miles.
• At times will be required to use light to medium power tools and personal protective equipment.