Value Realization Analyst

Value Realization Analyst

Location: India (Remote)

Position Overview

At Everstream Analytics, we are passionate about the success of our customers. We’re seeking a strategic, results-driven professional to join our Value Realization team, focused on maximizing the value realized by every customer. This role reports directly to the Director of Value Realization.

As a Value Realization Analyst, you will play a critical role in driving customer insight analyses, deepening product adoption, and building lasting strategic relationships within our Enterprise customer segment. You’ll work hands-on with some of our largest and most strategic accounts, leading them through their Value Realization journey while collaborating cross-functionally across Sales, Implementation, Product, and Support teams.

Key Responsibilities

· Support strategic planning, onboarding, adoption, and renewal efforts for a portfolio of Enterprise-level accounts.

· Support customers as their first point of contact and support business outcomes, product adoption, customer satisfaction, and measurable success.

· Demonstrate value in Everstream products by conducting focused supply chain analyses for and with customers to solve specific supply chain questions and challenges using Everstream data and tools

· Drive supplier research, build up industry vertical knowledge and structure risk hypotheses for detail supply chain analyses

· Conduct analysis in excel and/or other analytical tools, prepare client-ready PowerPoint presentations

· Support partnering with Sales, Account Management, and Implementation teams to align on customer success plans and ensure smooth handoffs and ongoing engagement.

· Travel as needed to client locations for business reviews, analysis, and relationship-building.

· Be available and responsive in the event of any critical customer needs or emergencies

Requirements

· Applicable1-2 years experience in management consulting, customer success, ideally in B2B SaaS or supply chain, procurement, or transportation solutions.

· Prefer to have some experience working with Enterprise-level customers and managing complex client relationships.

· Depth in problem solving, supply chain analysis, and strategic planning.

· Basic to intermediate Excel skills in data cleaning & management, pivot table analysis and PowerPoint building and formating

· Strong written, verbal and interpersonal communication skills.

· Ability to translate customer goals and business strategies into actionable success plans with little oversight.

· Bachelor's degree in Business Administration, Supply Chain Management, or a related field; advanced degree is a plus.

· Passion for helping customers succeed and proactive interest in continuously improving the customer experience.

Job Type: Full-time

Pay: ₹979,491.96 - ₹1,127,032.40 per year

Work Location: In person